Sage Migration Tool Password Error

Migration tool password error

Sage 50 is one of the most highly regarded software for people dealing with accounting and bookkeeping. Because of the amazing functionality it offers, Sage 50 is quite popular among business owners. Data migration is one important feature embedded in this premier accounting software. With this, users can easily move their data to a new server. Sage has incorporated in it an important tool named the Sage Migration Tool to facilitate the data migration process. With this, you can also share files and settings between different workstations.


However, many users have informed me that they faced the Sage Migration Tool Password Error and are looking for easy ways to fix this issue. Are you one of them? Your worries are about to be over! You simply need to flip through this blog till the end. Here, we will provide multiple solutions to fix this issue.

Reasons for the Occurrence of the Sage Migration Tool Password Error

Many reasons may contribute to the occurrence of this error. Some of these are listed below-

  • The password may have been reset
  • The User Name and/or Password is not working
  • An incorrect password may have been used
  • Some issues while accessing the company
  • The User name and/or password not working after an upgrade
  • Forgot the password or username

How to fix the Sage Migration Tool Password Error?

Here, we are providing multiple methods to solve this issue-

Total Time: 30 minutes

Method 1-Open the Correct Company Files

🔹 Start the Sage 50 application
🔹 Go to File
🔹 Click on properties
🔹 Now select the Browse button to display all the companies.
🔹 From the list, select the correct company.
🔹 Verify if you can log in to the company now

Method 2- Verify if the User is Licensed

🔹 Log in to the company as a user with the admin rights
🔹 Go to the Maintain section
🔹 Select Users
🔹 Now click on Set Up Security
🔹 Checkmark the License box adjacent to the User name
🔹 Click OK to proceed
🔹 Now go to the user’s computer 
🔹 Log in to the company as a user with admin rights
🔹 Check if the user is still shown as licensed
🔹 Check if the user can log on with his user name

Method 3- Check the following with Respect to your Sage Migration Tool User id & Password

🔹 Usernames and passwords are case sensitive. make sure to type the user ID and password as they were set 
🔹 Verify if you are trying to log into the incorrect company.
🔹 Some new versions of the Sage Migration tool mandate the user name should not be longer than 16 characters. If you have upgraded to a new version and are still using a long username, make the change accordingly
🔹 Some new versions of the Sage Migration tool mandate the password should not be longer than 9 characters. If you have upgraded to a new version and are still using a long password, make the change accordingly
🔹 At times, you may type an incorrect password due to one or more keys on your keyboard not working properly. To check this, open Microsoft Word or Notepad. Then type in your password. Check if the keystrokes are registering properly. If so, copy and paste the verified password to the password field of the Migration Tool.

In the sections above, we have discussed some important remedies to fix the Sage Migration Tool password error. If you are still finding it difficult to use this tool or if you have any more queries, you may consult with some of the authorized Sage experts.

Accounting Professionals & Specialized Experts

Want quick help from accounting software experts? Get in touch with our team members who can install, configure and configure your software for you. Proficient in fixing technical issues, they can help you quickly get back to work whenever you encounter an error in Sage software. Our team is available 24/7 365 days to assist you. To get in touch.



Frequently Asked Questions

How can I Migrate Macros with the help of the Sage Migration Tool?

Here are the steps to follow-
🔹 Browse to the ..\Timberline Office\Shared folder 
🔹 Run the Sage.STO.ServerDataMigrator.exe program
🔹 Checkmark the box in the Select column to select the Company(ies) you need to migrate 
🔹 Click the Migrate macros tab
🔹 Click on Change in the Server Data Migration – Macro Printers window. This will specify the printer you want to use after the migration. 
🔹 Click on the Migrate macros tab
🔹 Review the ServerDataMigrationLog to check if the migration was successful 
🔹 Select Close, once done

What are the Reasons for the Occurrence of the Sage 50 Data Migration Error?

Some issues that may lead to the occurrence of this error message are-

🔹 While upgrading and migrating from a lower version to a higher Sage version, users may forget to convert data from the old version to the new. It may cause the Sage Data Migration Error. 
🔹 While performing a product update, the users may fail to convert the Sage company data and data files to the prescribed format. This is one of the main reasons why they get this error message.

What are the Points to note before Starting the Migration Process in Sage 50?

The following points are important to note before initiating the migration process–

🔹 Ensure your data is absolutely free from errors
🔹 Take a proper backup of your company data
🔹 Sage migration tool works with 9.8 accounting updates 6.3 and higher. Hence, you should upgrade the software accordingly, before proceeding with the migration. 
🔹 Make sure to run your file on Sage.STO.ServerMigrator.exe and not on Sage.STO.ServerDataMigrator.exe. This way, you can avoid future issues. 
🔹 Before starting the migration, make sure to check the administrative rights for the new server. Also, you should minimize the read permission to the old server. This is because, during the migration process, all the security and company data will be overwritten on the new server. 
🔹 To avoid data migration errors in future, check whether your data, settings and reports are functioning properly on the new server. 

Sage Chat help desk
Sage Chat help desk

Customer Service

AVAILABLE 24/7

Chat with us

HOURS OF AVAILABILITY VARY
Related Posts:

Report Your Issue

(Didn't find what you were looking for! Report your issue and get customized help from our Sage experts.)



    Sage Version

    Edition Year

    No of User: Licence

    Operating System:

    Help Needed:

    Write your Issue

    Further Reading