How to Fix Sage 50 2020 Won’t Run After Upgrade
Updated On: July 18, 2023 8:18 am
Sage is one of the best accounting software which manages your business. Sometimes Sage wonโt run or do not respond after the Sage 50 2020 upgrade. It happens due to many reasons, and due to these reasons you are unable to open the Sage 50 and you have to wait until it is resolved.
User Navigation
- Reasons that Cause Sage 50 2020 Wonโt Run
- How to Fix โSage 50 2020 wonโt run After Upgradeโ Issue
- Method 1 – Do Conversion Process
- Method 2 – Get the Latest Backup
- Method 3: Steps to Solve the Issues having Conversion Screen Looping Back and File Location Showing at Temp folder:
- Method 4: Check if The STATUS.DAT file belongs to a previous or obsolete Sage Version
- Method 5: Get a New Service Release Copy
- Method 6: Verify if the Data Path is Matching with the Local Path
- Method 7: Run the Application as an Administrator
- Accounting Professionals & Specialized Experts
- ๐ Frequently Asked Questions๐
- What is UAC?
- I have Tried the above Methods but not Able to resolve the issue?
- What is the Path of the Folder?
- What are the Points to Note to avoid issues related to the Sage 50 2020 Upgrade?
- My Sage 50 2020 Software keeps Crashing after Updating Windows 10. How to resolve this issue?
- I am an Existing Sage 50m user. How can I Download Sage 50 2020?
In this article โHow to fix sage 50 2020 wonโt run After Upgradeโ you will know everything about this issue, such as various reasons and methods to fix this issue. Letโs begin with the causes.
Reasons that Cause Sage 50 2020 Wonโt Run
- Enabled UAC (User Account Control).
- Microsoft framework of .NET is damaged.
- Pervasive version installed is incorrect.
- Location of the program files is not correct.
- Network is not connected.
- Pervasive location is incorrect.
- In your system, files are locked as you close the software in correctly.
- Program is removed from your system.
Read More-: Sage 50 Won’t Open after the Update
How to Fix โSage 50 2020 wonโt run After Upgradeโ Issue
Follow the below steps if the files are missing after conversion.
Total Time: 35 minutes
Method 1 – Do Conversion Process
๐น Search the latest backup made before the conversion process
C:\Users\USERNAME*\Documents\Simply Accounting\Backups\CAN2020
๐น Now you can see 2 backup files as given below.
๐น ย XXXXX_bak_2019.12.26.12.11.SAJ*
๐น ย XXXXX_bak_2019.12.26.12.26_.SAJ*
๐น ย Mentioned date and time period is the conversion time.
๐น ย Search the file which is mentioned without any underscore
๐น ย Now open the.SAI file
๐น ย Once the file is opened successfully save it to its original place and after saving it, you need to change the file name
Method 2 – Get the Latest Backup
๐น First of all, get the latest backup which should be taken before the conversion
๐น C:\Users\USERNAME*\Documents\Simply Accounting\Backups\CAN2020
๐น Now, check and verify if there is any firewall or antivirus is active, you need to disable that active firewall or antivirus while the conversion is in process.
๐น You need to restore the file and after that convert the file to a new location and reduce the file name.
๐น If the conversion process is not completed, you need to follow the below steps
๐น Send that file to a new location; it is advisable to send the file to the C drive and after moving the file rename it.
๐น Now after moving the file opens it for the conversion process
๐น If you found conversion is not completed properly
๐น Check the user profile whether it is Administrator or local
๐น If the user is on any domain you need to create one local user and after that try again for the conversion process.
ย ย ย ย C:\Users\USERNAME*\Documents\Simply Accounting\Backups\CAN2020
๐น Now, check and verify if there is any firewall or antivirus is active, you need to disable that active firewall or antivirus while the conversion is in process.
๐น You need to restore the file and after that convert the file to a new location and reduce the file name.
๐น If the conversion process is not completed, you need to follow the below steps
๐น Send that file to a new location; it is advisable to send the file to the C drive and after moving the file rename it.
๐น Now after moving the file opens it for the conversion process
๐น If you found conversion is not completed properly
๐น ย Check the user profile whether it is Administrator or local
๐น ย If the user is on any domain you need to create one local user and after that try again for the conversion process.
Method 3: Steps to Solve the Issues having Conversion Screen Looping Back and File Location Showing at Temp folder:
๐น Close the Sage 50 program if running
๐น Search for latest backup file (.CAB file )
๐น If there is no backup available, just copy the.SAJ and.SAI folder
๐น Now, open the Sage 50 again
๐น You need to open the.SAI file to start the conversion process
๐น While processing conversion you need to uncheck the message โAutomatically create backup copyโ and after this step, you can initiate the conversion process
Method 4: Check if The STATUS.DAT file belongs to a previous or obsolete Sage Version
๐น Determine theย data path.
๐น Check if theย STATUS.DATย file has an older date.ย
๐น If so, clickย Renameย
๐น Alter theย nameย of the company file toย STATUS.OLD.ย
๐น Repeat the above steps for the STATUS.PTLย also, if it isย present.ย
๐น Search forย and downloadย STATUS.zipย from the attachments.ย
๐น Do a right-clickย on the STATUS.zip fileย
๐น Choose Extract All
๐น The file will then be extracted to the data path.ย
๐น Check if you are able to install the service release update
Method 5: Get a New Service Release Copy
๐น Browse to yourย data path.
๐น Now go to theย Updates folder.
๐น Choose the newย Service Releaseย update file for your Sage version
๐น Click onย Delete.
๐น Get the latest versionย of the product update.
๐น Next, click on theย downloaded fileย
๐น The Service Release installation will commence.
๐น Check if the issueย is resolved. If not, follow the process below:
๐น Look at theย PeachWLog.XMLย file for possible sources of the failure.
repairย the program.
๐น Create a new data path with the help of theย Database Repair Utility.
Method 6: Verify if the Data Path is Matching with the Local Path
๐น Log in to the server
๐น Verifyย the data path on the server
๐น Checkย if the data path location is matching with that of the local path
๐น If not, uninstall the applicationย
๐น Reinstall it to a different program path and data path
Method 7: Run the Application as an Administrator
๐น Log on to the computer that is showing the error
๐น Restart the system
๐น Now log in again as Administrator
๐น Go to the location โC: SageSage 50_2020 _xprogram-files. โxโ is the product update number here
๐น Now right click on the .exe file
๐น Click on Run as Administrator
๐น You will be prompted to click on the Repair option
๐น Wait till the installation completes
๐น Check if you are still getting the issue
We hope the troubleshooting steps mentioned above would help you fix the Sage 50 2020 wonโt run after the upgrade issue. If the issue is not resolved even after performing the steps shown, or, if you are having any difficulties in performing these steps, you should consult with some authorized Sage experts 1800 964 3096.
Accounting Professionals & Specialized Experts
Want quick help from accounting software experts? Get in touch with our team members who can install, configure and configure your software for you. Proficient in fixing technical issues, they can help you quickly get back to work whenever you encounter an error in Sage software. Our team is available 24/7 365 days to assist you. To get in touch.
๐ Frequently Asked Questions๐
-
What is UAC?
It is User Account Control, it is very important for the system and if it disabled it might lead to many errors and security issues. This is one of the security features which helps to avoid unauthorized access to your computer.
-
I have Tried the above Methods but not Able to resolve the issue?
In that case, you are advised to contact the experts without wasting more time. You can contact them through contact number 1800 964 3096, email, and live chat available on the www.accountingadvice.co
-
What is the Path of the Folder?
It defines the location of the folder in the computer file system. You can also call the path a Directory path because they contain one or more directories.
-
What are the Points to Note to avoid issues related to the Sage 50 2020 Upgrade?
To avoid possible issues related to the Sage 50 2020 upgrade, you need to consider the points below.ย
๐น Check if your system satisfies the minimum requirements to install the Sage 2020 update.
๐น Before starting the update, make sure that all the applications running in the background are closedย
๐น Make sure to turn the antivirus off.ย
๐น The UAC notifications must be set to minimum -
My Sage 50 2020 Software keeps Crashing after Updating Windows 10. How to resolve this issue?
You need to open the Sage 50 2020 in compatibility mode. Here are the steps to perform and resolve this issue-
๐น Right click on the Sage 50 2020 icon on your desktop
๐น Select Properties
๐น Select the compatibility tab
๐น Click on the compatibility modeย box
๐น From the drop-down menu, click on Windows 10
๐น Click OK
๐น Start Sage 50 2020 on the admin mode
๐น Check if the scales of High DPI get high priority
๐น Please do the above modification in all the Windows 10 workstations as well as on the server
Please note the following points-
๐น If the Sage 50 2020 icon is on the Quick Launch Toolbar, right click on it and unpin it from the taskbar
๐น You can re-pin the icon after performing the steps above. -
I am an Existing Sage 50m user. How can I Download Sage 50 2020?
If you are an existing user of any Sage 50 previous version, you will get the update message in your product itself. You can update from within the software, by performing the steps below-
๐น Open the Sage 50 version you are usingย
๐น Log in to your Sage account
๐น Make sure to take a proper backup of all your data
๐น Now click the Services menu
๐น Navigate to further options
๐น Click the Check For Updates tab
๐น Click on the Check Now tab
๐น Locate and select the Sage 50 2020 update link
๐น Now click the Download option
๐น Once the download is complete, close Sage 50ย
๐น Open the software again
๐น The updates will be installed automatically. If automatic updates are not happening, you will need to install them manually.