How to Reset Admin Password in Sage 300 ERP

reset admin password sage 300

Are you not able to log in to your Sage 300 ERP Accounting software?

Did you dis remember your Sage 300 admin password and are unable to recover it? And you want to know How to Reset Admin Password in Sage 300 ERP? Then, you are at the right place!

Passwords play a significant role in maintaining the security of our data intact.

Sage 300 Admin password reset

Yet, it’s also pretty common for all of us to change our passwords for security reasons and then forget them when we login again. Furthermore, sometimes the passwords are changed by the Admin without notifying other users. In all these cases, when you are having difficulty signing in to your Sage 300 ERP software, resetting the Admin password is the most agile and easiest way to solve the problem.

Steps to Reset the Admin password in Sage 300:

Solution 1:

This is the most uncomplicated way to reset your admin password in Sage 300 Accounting software. Nevertheless, this solution will only work if the company does not have its security turned on.


Step 1: First, Log in to your Sage 300 software as Admin.

Step 2: Next, Go to the Administrative Services and click to open the Users icon.

Step 3: Now, select the user and enter the new password.

Step 4: Then, Re-confirm the new password and press Save to apply changes.

Solution 2:

This is a little tricky process and will work even if the company’s security is turned on. However, you may need expert technical assistance while following these steps. In case you need help, dial our toll free number to get in touch with our Sage 300 tech support specialist for expert assistance.


Step 1: First, log onto your Sage 300 Accounting software.

Step 2: Next, Take note of the companies in the dropdown list. Once the “Admin” password has been restored, the companies will need to be re-setup.

Step 3: Then, close Sage 300.

Step 4: Now, browse to the shared data directory and rename the SITE folder.

Step 5: Next, Re-install System Manager or select the Repair function from the installation wizard.

Step 6: Once the process has been completed, you will have 3 files in the SITE folder: browse.ism, USERS.ism, and winuser.ism.

Step 7: Now, The Admin password has now been restored to ‘Admin’ by the default password.

Step 8: Now click on Start and go to All Programs.

Step 9: Then, Click on Sage and then click Sage 300 ERP 2014 to go to Database setup.

Step 10: Enter the Admin password ‘Admin.’

Step 11: This screen is now blank. You need to reset all the companies that you noted in the company dropdown list before starting the process.

Step 12: Now, after adding the companies, open Sage 300 as Admin.

Step 13: Now go to Administrative Services / Users.

Step 14: Now, you need to re-add all the users to the finder list. And check the shared data directory in the USER folder to ensure that you add the User IDs precisely as they are in this folder.

You have successfully reset admin password in Sage 300 ERP and have logged into your software through the default password.

Easy, isn’t it? Nevertheless, if you face a problem following any of the solution steps specified above or are still not able to fix the issue and need help, give us a call. You can dial our toll-free number to talk to our Sage tech specialist, who can immediately help you reset your admin password and fix your problem in no time.

Also Read: How to Fix Sage Login ID & Password not Working

Our friendly technicians are available 24*7, 365 days a year to guarantee that you never face any technical difficulty while working on your Sage 300 ERP software.


We are the foremost third-party Sage support specialists with a global footprint. We have a competent and ardent team of experts backed by years of experience in fixing all Sage-related issues to help you get going. Our technicians have an established track record of providing first call resolution to even the most complex tech problems to guarantee the least downtime.

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We can assist you in installing, updating, upgrading, and optimizing your Sage 300 ERP Accounting software for the highest performance efficiency. We can also help you set, reset, and recover your admin password to protect your data from theft and loss. So, whatever the issue is, you can give us a call at our toll-free number , and our expert technicians can further resolve the problem in a fraction of minutes.

🔔Frequently Asked Questions

Q1. How do I reset my Sage 300 password?

Ans: To reset your Sage 300 password, you can navigate to –Security Users – then, Click on the User Detail. Then, change the user’s ‘Status‘ to ‘Active‘ and ‘Save.’ Click on ‘Login Info‘ and click on ‘Reset Failed Login Count‘ to reset the number of times you failed to login.

Q2. Can Sage 300 work for my mobile sales team?

Ans: Definitely, Sage 300 has been recognized as the Small to Midsize Business landscape champion with a mobile solution that covers Android, Apple iPhone, and Tablet devices, efficiently allowing your mobile workforce to access critical customer information.

Q3. Can I transfer my existing data into my new Sage 300 ERP solution?

Ans: Yes, your current data can be transferred into Sage 300. Throughout the requirements analysis phase of the implementation process, a certified Sage consultant will work with you to ascertain what, if any, data you want to transfer to Sage 300.

Q4. Do I need to use a PC to use sage 300?

Ans: You are free to use any computer or device with a current web browser to view and use web screens.
However, the screens are not optimized for display on mobile devices, so they are not currently suggested for use on a tablet or mobile phone.

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