Sage 300 Web API(Application Programming Interface)Intermittent POST Success with OE Orders

Out of several important features embedded in Sage 300, the ability to integrate seamlessly with different APIs is used extensively by businesses and professionals. Sage 300 is used by business owners for the useful API capabilities it offers. It helps businesses to manage all the manual work that has been created by automation in different functions of the business. Examples of these include notifications sent to the customers regarding shipment status, when a new website is launched, the warehouse implementing a new solution that needs access to the inventory and so on. Usually, not many of the critical financial tasks are automated in most businesses. 

However, many users of Sage 300 have intimated to us regarding certain issues they faced while using the Sage 300 Web API. They said they were getting frequent crashes while sending a ‘Post’ command via the Web API. This usually happens while creating new OE orders. 

In this blog, we are going to answer this query. We will also discuss other important matters related to Sage 300 Web API.

Here we go!

Oh, wait! Before proceeding ahead, it’s important to know what can cause such errors..

What could be causing the issue of frequent crashes while sending a ‘Post’ command via the Web API.?

This problem could be caused by a variety of technical issues. Here are a few noteworthy examples:

• An Avalara issue related to the Web API
• The SQL Native Client may have got disconnected.
• An issue related to ODBC admin 
• The Sage 300 Web API Internal Server Error
• An issue with the order entry

Procedure to Resolve the Sage 300 Web API Internal Server Error

“Internal Server Error” message is one of the most common issues experienced in Sage 300 web API. The occurrence of this error means the server encountered an unexpected condition, which is preventing it from executing the request.

Please review the points below to fix this issue:

• Verify your authorized user rights, which must be full in order to execute the same. 
• Make sure to enter the authorized user credentials in the upper case in the Basic authentication window.
• If you want to execute the “POST” operation via the Sage 300 WEB API, you need to send an additional header parameter named “Content-Type”, along with the default value of “application/json”. You can also alter the value type to be image/jpeg, ext/html, image/gif, text/plain or application/xml – based on the type of representation you prefer at your end.

We hope from the discussion above, you have got a fair idea of what causes the issue of frequent crashes while sending a ‘Post’ command via the Web API on your workstation. We have also discussed other important matters related to the Sage 300 Web API. If you are still not able to get rid of this issue, or, if you have any more queries related to Sage 300 Web API, we would recommend you to speak to some of the certified Sage experts.

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