Sage 50 Running Slow While Inventory Search

Sage 50 running slow

“Why is My Sage 50 Running Slow?”

Sage 50 handles transactions from the first day you install it. You can then produce reports as fast as possible. Over time, lots and lots of users experience degradation in performance and ask themselves “Why is my Sage 50 running slow”? Sage 50 can run into some major and minor challenges as more information is added, the environment changes, as well as the list goes on..

Summary of the Sage 50 Running Slow While Inventory Search

  • Slow performance in the Sage 50 Canadian Edition
  • Posting the transactions takes a very long time
  • Opening the program takes even longer than usual
  • Invoice windows will open slowly
  • After upgrading to 2017.x to 2018.0, its performance is super laggy and there is just a 10 second pause while opening the window to perform a backup
  • When you are activating Sage 50, you will get a message that will say “I do not have an internet connection”.

Steps to Fix Sage 50 Running Slow While Inventory Search

Follow the step by step instructions to fix this issue:

Preliminary Check:

Option 1: Run Sage 50 as an Administrator

  • You need to right click on the Sage 50 Accounting program icon that is on the desktop and then choose Properties
  • You need to select the compatibility tab and then put a check mark in the box to Run this program as an administrator
  • Choose OK.

Option 2: Ousted Adware / Spyware, Pup

  • You will need to run Malware bytes and Adw Cleaner to clean the system

Option 3: Reboot the Computer

  • Close the computer
  • Restart the computer
  • After that, verify the performance.

Option 4: Clean Windows Temp Folder

  • You need to type %temp% in the run command
  • Next, you will need to highlight all the files and folders
  • After that, choose Delete
  • Click on “Do this” for all the current items and if a message “Folder In Use” appears, then choose Skip
  • Finally, you will need to test the opening of Sage 50 again.

Option 5: Verify User Preferences

  • First, you need to choose Setup, User Preferences and then Options
  • After that, you will need to Unselect the Automatically Refresh Lists
  • Next, you have to unselect the Calculate Record Balances under the Home Window Lists by Session Date and then Automatically Refresh Record Balances
  • Finally, you should try and post an invoice or try and open a report now

Option 6: Open Sample Company

  • First and foremost, verify if the sample company is opening and whether it is working
  • In case if the sample company opens and also works, then it is possible that the company file could be corrupted.
  • You need to restore from backup

Option 7: CPU and Physical Memory Usage

You could verify whether the computer is out of resources or not by checking the CPU and Memory usage percentage that is, by right clicking on the status bar, you need to choose the Windows Task Manager from the menu or you can Press Ctrl, Alt and Delete, all at the same time bringing Windows Task Manager. Right at the bottom of Windows Task Manager, you get to see the percentage of usage

Option 8: Enhance the Memory Buffer Size of Connection Manager

  • You will have to close the Sage 50 and then click on Windows system tray icons, which will open Sage 50 Connection Manager. Next, change to default 56 to 128 Memory buffer size (in MB). After that, you need to click Stop Service and then Start service which will restart the Connection Manager. (It is not necessary to increase it to more than 128mb.)

Option 9: Clear Data

  • If the database has been used for several years as well as it is focused on a very specific module. It might be just way too much data to load. You will have to create a backup or test copy, and then try to clear the data under the main screen menu, Clear data pick the module and Maintenance. You can go to the Setup, Settings, Company, Information check, no matter how many historical year does the database contain and then try to clear one year or may be multiple year a time.

Option 10: Posting Transactions

  • Posting Transactions Takes A Very Long Time

Also Read:  “How do I fix Sage 50 when it is not responding”? 

Final Words!

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Frequently Asked Questions(FAQs)

Why Does this Error Occur?

When you install Sage 50 first on a new computer, it starts processing transactions and then produces reports very fast. Over time, lots and lots of users experience degradation in performance. Sage 50 can run into some major and minor challenges as more information is added.

What are the Preliminary Checks for this Error?

The preliminary checks are:
1. You need to reinstall Sage 50
2. You need to check its performance again.

How do you Verify User Preferences?

To verify user preferences:
1. First, you need to choose Setup, User Preferences and then Options
2. After that, you will need to Unselect the Automatically Refresh Lists
3. Next, you have to unselect the Calculate Record Balances under the Home Window Lists by Session Date and then Automatically Refresh Record Balances
4. Finally, you should try and post an invoice or try and open a report now.

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Further Reading