Fix Sage 100 Printer Not Activated Error Efficiently

Updated On: April 9, 2025 6:39 am

Do you often find yourself frustrated by incomplete or missing pages when printing documents? If so, there’s a good chance your issue is related to the “Sage 100 Printer Not Activated” error. This printer is known for its speed and clear output, but it can also cause document issues—especially when pages are missing or incomplete. Fortunately, if you’re facing this error, there are several solutions you can try.

Sage continues to perform at the top of the software game, offering thoughtfully designed features that consistently impress users. However, like all software, Sage is not without its share of glitches and errors. One such recurring issue is the “Sage 100 Printer Not Activated” error. Fortunately, Sage also provides solutions to help users resolve these problems efficiently. Let’s explore the causes and fixes for this particular error code.

Symptoms for Sage 100 Printer Not Activated Error

This error typically occurs when a user tries to print a PDF file or other documents. At that point, you may see the message “SAGE 100 PRINTER NOT ACTIVATED” or encounter Sage Error Code 30. Common causes include outdated Sage software or missing printer drivers. It’s important to resolve this issue promptly, as it may repeatedly interrupt your workflow. Thankfully, this is a fixable error, and we’ll walk you through the solutions.

Also Read: Fix Sage 50 Printer not Activated Error Code 30

Causes of Sage 100 Printer Not Activated

As mentioned earlier, there are several reasons this error might occur. Below are some of the most common causes to watch for:

• Outdated Amyuni driver
• Issues with the Sage PDF Converter
• Misconfigured printer settings
• Incompatible printer driver
• Enabled User Account Control (UAC)
• Corrupted email writer
• Outdated drivers used by the PDF converter

How to Fix the Sage 100 Printer Not Activated Error (Windows 10 Users)

If you’re unable to print using the Sage PDF Converter, try reinstalling the Sage 100 PDF converter. You should also ensure that your printer drivers are up to date and check the Windows Registry Permissions to allow full control.

Additionally, verify the required DLL files, as this can help eliminate print interruptions. If the issue persists after trying these solutions, restoring the Windows system may help resolve the error.

Now, how to indulge in the above-stated solutions? Well, let us take a look at each of them step by step:

Solution 1: Reinstalling the Sage 100 PDF Converter

One of the main reasons behind this error may be outdated drivers used by the Sage 100 PDF converter. To resolve this, it’s recommended to reinstall the converter using the Paperless Office Advanced Options. Here’s how:

• Launch the Sage software as an administrator.
• Navigate to the File menu.
• Click on the Run option.
• Enter [PL_AdvanceOptions_UI] and click OK.
• Click OK again and select the default date.
• Click on Install Converter.
• Close the Paperless Office Advanced Options window

Once reinstalled, try printing the document again. If the error persists, proceed to the next solution.

Solution 2: Updating the Printer Driver

Another common cause of the “Printer Not Activated” error is outdated or damaged printer drivers. Follow these steps to update your printer driver:

• Go to Devices and Printers on your Windows screen
• Right-click and select Properties for the Sage PDF Converter
• Click the Advanced tab
• Select the Amyuni Document Converter option
• Click Check for Updates

Windows will search for any available updates. If updates are found, install them and attempt to print your document again to verify if the issue is resolved.

Solution 3: Modifying Windows Registry Permissions

Incorrect permissions in the Windows Registry can cause issues with Sage 100. Follow the steps below to adjust registry permissions:

• Click the Windows Start Menu and select Run.
• Type regedit and press Enter.
• Navigate to: HKEY_CURRENT_CONFIG\Software.
• Right-click on Software, then select Permissions.
• From the list, select Users and check the box for Full Control.
• Click Apply, then OK.

After updating permissions, reinstall the PDF Converter using the PL_AdvancedOptions_UI utility in Sage:

• Launch Sage.
• Go to the File menu.
• Click Run, then OK.
• Select Install Converter.

If the issue persists, proceed to the next solution.

Solution 4: Verifying DLL Files

Experts recommend verifying the installation of DLL files on both the workstation and the server. Here’s how:

• Ensure the CDINTF.dll file is present in the ..\MAS90\Home directory on the server.
• For 32-bit systems: CDINTF300.dll should be in C:\Windows\System32.
• For 64-bit systems: it should be in C:\Windows\SysWOW64.

Note: CDINTF300.dll is essentially a renamed version of CDINTF.dll, with size differences (3236 KB for 32-bit, 3744 KB for 64-bit systems). 

To register DLL files manually:

• Right-click the DLL file.
• Choose Open With, then browse to C:\Windows\System32\Regsvr32.exe.
• Select it and confirm the registration.

These steps ensure your system recognizes the DLL files needed by the PDF converter.

Solution 5: Restoring the Windows System

In some cases, problems may arise due to the Windows operating system itself. If none of the previous solutions work, try restoring your system to an earlier point:

• Reboot your Windows system.
• After restarting, open System Tools.
• Click on System Restore.
• On the new screen, select Restore My Computer to an Earlier Time.
• Click Next and choose a restore point.
• Confirm the selected restore point and click Next again.
• Wait for the process to complete.

Once the system is restored, restart your computer and try launching Sage again to print the documents.

Also Read: Sage Printer not Activated Error Code 41

Final Words

The “Printer Not Activated Error Code -30 in Sage 100” is typically caused by damaged PDF converter drivers or incorrect system configurations. Fortunately, the solutions outlined above—ranging from reinstalling the PDF converter to checking registry permissions and updating drivers—can help resolve the issue efficiently.

If you’ve tried all the methods and still face difficulties, we recommend reaching out to Sage 100 support or consulting with an IT professional to avoid any disruptions to your workflow.

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