How to Fix Sage 50 Payroll Update Error

updating sage 50 payroll

Sage helps you a lot in terms of managing your business. Still, sometimes it creates errors while updating the payroll. It is one of the most common issues that a user faces and complains about it. This article helps you with the causes behind this error and related methods to get rid of the Sage 50 Payroll Update error.

Read the below information carefully till the end and finally, you will be able to update the Sage payroll successfully.

Sometimes, while performing Sage Payroll updates, issues may arise. This can halt the updating process and hinder the performance of your software.

Error that can Arise while Updating Sage Payroll Software Include:

  • After downloading the update, it does not run automatically
  • The update has been downloaded but it will not install
  • The Release update has stalled at the point Sage 50—Canadian Edition is preparing files for update
  • Sage 50 Payroll update hangs
  • Sage 50 Payroll update is not downloading
  • The product update does not run automatically
  • Update install is not automatic
  • Update does not install

How to Identify the Sage 50 Payroll Update Error:

Below are the symptoms through which you can identify this error:

  • While trying to log in, either program will close or crash. It will always happen while logging in to Sage 50.

Methods to Resolve the Sage 50 Payroll Update Error

  • You can optimize the data version and after that try to run Sage 50 as administrator.
  • After that repair the database and clear all the locks.
  • After following the above steps, repair the database of the Sage program renames the file to payroll.mbd file.

Solution for Sage Error AUSE004 –

  • While trying to Update Payroll, you can see the message “Download failed”. You need to switch to another website and see if that can be opened with that or not. For the proxy servers, you need to set the proxy settings. This solution also works for AUSE003.

Solution for Sage Error AUSE005 –

  • If this error comes you should check the internal space of your machine so that you can download the applications. If no space is available then you must delete the junk file, temp files to make the space. You need to check the system requirements before updating the Sage.

Checking the UAC

  • Verify the settings of the security software and applications if any as they might interrupting the software to get an update.

Check for Product Updates Through Sage Program:

  • Go to Help and select Check for Product Updates
  • If there’s any pending update, it will start downloading in the background.
  • You will be asked to update the software when you exit your program.
  • Let the program download and then close Sage 50 to run the update.

Manually Running the Automatically Downloaded Update:

  • In Windows, click on Start and go to Computer.
  • Go to the default download folder for the update C:\Users\Public\Public Documents\Sage Software\SimplyAccounting\Download
  • Look for the file SA_201UP.exe
  • Double click on the file to run the file
  • Now follow the installation wizard to install Sage 50 Payroll update.

Need Assistance?

Hopefully, the above methods help you to fix the sage 50 payroll update error. For any help don’t hesitate to dial Sage 50 support number . The sage team is available 365 days to help you out. All the experts are polite, professional, and having many years of experience which makes sure that your data is in the right hands.

Experts always provide you the best resolutions within time limits. You can also email or visit the to get back to the team or do Sage 50 live chat help 24×7

💠Frequently Asked Questions💠

  • Q1. What is Sage 50 Payroll Update error?

    Ans: It is one of the most common errors which occurs when you are trying to install the updates of Sage 50. You can easily get rid of this error by following the above-mentioned methods.

  • Q2. How to get to the UAC account?

    Ans: To get the UAC to go to control panel >>>User Accounts and Family Safety>>> User Accounts. It helps to stop unauthorized access to your computer.

  • Q3. How to contact the Sage team?

    Ans: You can contact the our Sage team by dialing , you can also email at or fill the contact form and soon you will be contacted by the our Sage team.

  • Q4. Are the above-mentioned methods sufficient to resolve the Sage payroll update error?

    Ans: Yes, however it depends on the causes as there are many causes behind this error, it anyhow you seems that it doesn’t work you need to contact the Sage team immediately.


updating sage 50 payroll
Article Name: How to Fix Sage 50 Payroll Update Error
Description: Facing issues while updating Sage 50 Payroll software? Click to know how to fix the issues manually or call our Sage support number for expert help.
Author Name: Nency Willims
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