How to Fix Sage Pervasive Error 3012

Sage 50 Pervasive Error 3012

Pervasive Error 3012 is a common error encountered in the Sage Pervasive database management system. This error typically occurs when there is a communication problem between the Pervasive engine and the client application

The most common error pop up on the screen while running Pervasive client/server V10 and registering workstation point of sale or using registration.dat file is error code 3012. This error happens if the PSQL Actian database is un-functional or missing from the services or programs & features. The below article contains the troubleshooting guide to fix the Sage pervasive error 3012.

What are the Primary Causes of Sage Pervasive Error 3012?

  • Un-functional PSQL Actian database
  • Missing services or Programs & Features 
  • Server reboot once the update failed to permit restarting Pervasive/Actian Database 
  • If every user faces the error then there might be incorrect Local Area Network settings 
  • When the Windows firewall is set to Public blocking the Pervasive connection. 
  • The Actian PSQL database engine required running the server elevated permissions & workstations.

Also Read: Stop or Start the Pervasive Service in Sage 50

How to Resolve Sage Pervasive Error 3012?

Total Time: 35 minutes

Method 1- Check the Pervasive Database Engine:

Here are the steps to verify the Pervasive/Actian database engines are executing on the workstation and server:

๐Ÿ”น Open the Serverย 
๐Ÿ”น Now launch the Run window
๐Ÿ”น Write Services.msc
๐Ÿ”น Next, restart the Relational database and Actian transactional engines
๐Ÿ”น In case you open a client system then restart the engine named Pervasive/Actian client database
๐Ÿ”น Now open Sage systemย 
๐Ÿ”น If the server needs to be started manually on the computer after each reboot of the system is set to automatic then give a right-click on the database engineย 
๐Ÿ”น Next set the type of Startup to Automatic

Method 2- Corrupted Database Engine:

To fix this you need to Run the PSQL System Analyzer using the server name with the below steps:

๐Ÿ”น Open the Pervasive System Analyzer tool
๐Ÿ”น Now give a click on theย  Start button on the Taskbar
๐Ÿ”น Choose Programs, hit the Pervasive tab
๐Ÿ”น Click Utilities and then select Pervasive system Analyzer
๐Ÿ”น Hit Next two time
๐Ÿ”น Enter the suitable system name into the field named Target Machine
๐Ÿ”น Select Next tab
๐Ÿ”น If you get the test successful confirmation message then hit the Next button
๐Ÿ”น You will get the error message if the test fails with the IP address
๐Ÿ”น Check the IP Address and the failure cause then hit the Next button
๐Ÿ”น Choose the field named I want to run the transactional tests and then choose the Next button
๐Ÿ”น Hit Next thrice
๐Ÿ”น Select View Log File option
๐Ÿ”น Choose Finish tab
๐Ÿ”น If the monitor failed to discover then install the Pervasive/Actian server engineย 
๐Ÿ”น Delete the registry old engines and remaining folders
๐Ÿ”น Disable the Antivirus software
๐Ÿ”น Uninstall the Pervasive and reinstall manually to fix the issue

Method 3- Check the LAN Settings:

๐Ÿ”น Hit the start option of the Window
๐Ÿ”น Now give a right-click on the Network option
๐Ÿ”น Choose Properties tab
๐Ÿ”น Checkย the network settings set as Public network
๐Ÿ”น In case you disable a public network then select public network andย switch it to Domain network/Work network according to the available option

Method 4- Fix the Pervasive/Action Missing in Services:

If there is a missing Actian database engine in the Program & features or corrupted services and failed to uninstall then here are the steps:

๐Ÿ”น Firstly Run the SetupClient32_x86 for either server or client version
๐Ÿ”น Choose uninstall button
๐Ÿ”น Now follow the install procedure

Also Read-: Sage Error SQL State 08001

Final Words

That’s all for today! Hopefully, the article is beneficial for you to resolve the Sage 50 error 3012 on the screen. In case of any other status error or technical error in Sage 50, you can reach the professional team by calling our tollfree number 1800-964-3096.

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๐Ÿ’ FAQs๐Ÿ’ 

What if I unable to view the Network in the System when fixing Error 3012?

๐Ÿ”น Open the Control Panel
๐Ÿ”น Discover Network & sharing center
๐Ÿ”น Click View network status & tasks

How would I add Domain Administrator credentials to Pervasive services to resolve Sage Error 3012?

๐Ÿ”น Ensure that you have logged out of the Sage 50
๐Ÿ”น Click Start button
๐Ÿ”น Open Run dialog box
๐Ÿ”น Enter Services.msc and then hit OK
๐Ÿ”น It will launch Services console window
๐Ÿ”น Search Pervasive and give a right-click on it
๐Ÿ”น Choose Properties tab
๐Ÿ”น Locate tab named Log on
๐Ÿ”น Choose log on as: This account
๐Ÿ”น Write the Administrator with the password
๐Ÿ”น Now give a right-click on the service named Pervasive and then click Restart

How would I fix the Pervasive status Code issue while implementing troubleshooting Steps?

๐Ÿ”น Hit Start button
๐Ÿ”น Open Run window
๐Ÿ”น Enter Services.MSC
๐Ÿ”น Give a click on it
๐Ÿ”น It will launch a console window
๐Ÿ”น Search and give a right-click on the engine service named Actian PSQL Client
๐Ÿ”น Choose Properties tab
๐Ÿ”น Click Log on option
๐Ÿ”น Click Logon as
๐Ÿ”น Write the user account name with a password and then hit ok
๐Ÿ”น Next restart the pervasive engine service

How would I uninstall the Pervasive Database Engine while fixing Error 3012?

๐Ÿ”น Open control panel
๐Ÿ”น Choose Programs & features
๐Ÿ”น Now uninstall Pervasive PSQL
๐Ÿ”น Rename or delete the folder
๐Ÿ”น Click C:\ProgramData\Pervasive Software
๐Ÿ”น C:\Program Files (x86)\Pervasive Software
๐Ÿ”น C:\Program Files\Pervasive Software)
๐Ÿ”น Now open the Windows Registry editor window
๐Ÿ”น Enter Regedit in the Run windowย 
๐Ÿ”น Rename the below keys if they exist
๐Ÿ”น HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Pervasive Software

When do I recognize the Sage Pervasive Error Code 3012?

If Sage applications or desktop randomly crashes, desktop login grayed out, corrupted PSQL System Analyzer using 3012, errors in Event Viewer, or the system failed to respond after specifying a folder or log in.

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