Sage 50 Invoice Not Posted
Payment of invoices is a critical function for any business. It leads to cash flow from customers/services /users of products. It is the regular inflow of cash that keeps a business afloat. Needless to say that an unwanted stoppage or delay in payment may hamper the day-to-day operations of the business.
Therefore, it is highly imperative for a business; small or large, to keep proper track of its sales and customers. The sales invoicing feature in Sage 50 can be an important help in this context. With the help of the invoicing tool in Sage 50, you can prepare invoices easily and accurately. You can customize them as needed and send them to your customers over email. Moreover, Sage 50 can track the revenue received and expenses incurred in your business during the entire year. With all such information, you can keep a track of what the customers are buying from you, how much payment is due from them, when they are due and others.
However, many users of Sage 50 have informed that they have faced issues after creating invoices in Sage 50. They said they created and updated the invoice as normal, but, it is not posted on to the customer account. If you are also facing the Sage 50 invoice not posted issue, you have landed in the right place. In this blog, we will look at the causes and will provide some easy remedies to fix this common issue.
Here we go!
What Causes the Sage 50 Invoice not Posted Issue?
Although many technical reasons may contribute to this error, the primary reasons are listed below-
- some kind of miscommunication with the Transaction Manager
- if you have tried to delete a transaction, unsuccessfully
- There is a problem with the data
Procedure to Fix the Sage 50 Invoice not Posted Issue
Here, we will show multiple methods to fix this issue-
Total Time: 30 minutes
Method 1- Stop and Start the Transaction Manager
🔹 Open the workstation that contains the company data
🔹 Click on the Start menu
🔹 Choose Settings
🔹 Go to Control Panel
🔹 Click on Administrative Tools
🔹 Go to Services
🔹 From the list, locate the Sage 50 Accounting Transaction Manager
🔹 Right-click on it and select Start, if not running (or Stop, if running)
🔹 Right-click the item again and select Stop (or Start)
Method 2: Turn on the Transaction Confirmation:
🔹 Navigate to the Home window
🔹 Click on the Setup menu
🔹 Click on User Preferences
🔹 Choose Transaction Confirmation
🔹 Checkmark or clear the box adjacent to Confirmation Message
🔹 Click OK
Method 3: Turn off Fast Posting:
🔹 Open the Sage 50 application
🔹 Go to Setup
🔹 Click on Settings
🔹 Go to Company
🔹 Choose Systems
🔹 Uncheck the field adjacent to Fast Posting
✔ If you are not able to go to Setup and Settings and are getting a message stating that there are unposted transactions, you can move files to the server where the database is kept.
✔ If you can’t access the server, you may move files locally to a workstation.
✔ Make sure to move the files back after the settings are implemented
✔ Moving the file locally while unposted transactions are there may force the unposted transactions to be removed from the system. You will then need to re-enter those.
We hope the discussion above would help you resolve the Sage 50 invoice not posted issue once and for all. If you are still facing any difficulties in performing the steps above or if you have any queries, you may get in touch with some experienced Sage professionals.
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Frequently Asked Questions
How can I Delete an Invoice in Sage 50 Accounts?
Please follow the steps below-
🔹 Open Sage 50
🔹 Navigate to the Invoicing Window
🔹 Select the invoice (s) you wish to delete.
🔹 Now click on the Delete tab
🔹 A prompt will appear, asking if you want to delete invoice (s).
🔹 Click on Yes for deleting the invoice now. If you want more time, click No.
🔹 If the selected invoice is yet to be posted or printed, Sage will display a warning.
🔹 You may be asked to confirm the deletion once again.
Can I Use My Chosen Layout while Sending Invoices in Sage 50?
Yes, you can. While printing an invoice, you can choose the layout you like, from a plethora of options. You can also mark your preferred and most used layout on the favorite section. It will help your chosen layout load faster, while printing/emailing the invoice to the customers.
What are the Points to Consider before Creating my First Invoice in Sage 50?
Keeping in mind the following points will help you avoid issues related to posting invoices in future-
🔹 Create contact records for all your customers
🔹 Add a company logo
🔹 Specify your document preferences ( such as terms & conditions, prefixes and document numbering)
🔹 Add an invoice template of your choice
What is the Procedure to Create a Pro Forma Invoice in Sage 50?
Please follow the steps below to raise a pro forma invoice –
🔹 Go to the Sales section
🔹 Click Sales Invoices.
🔹 Click on New Invoice.
🔹 Enter the details you need to induct into the invoice
🔹 From the list displayed on your screen, click on the checkbox named Pro Forma Invoice.
🔹 Click any of the options: Save & close the invoice, Save or Save & Email.
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