Print Dialog/Email Dialog Boxes are Slow to Open in Sage 50

Sage 50 Print Dialog/Email Dialog Boxes

Over the years, Sage 50 has been helping businesses obtain a high level of efficiency while performing their accounting operations. However, it is not without its fair share of issues. Many of our readers have informed us that they have faced the Print Dialog/Email Dialog boxes are slow to open in Sage 50 issue while trying to print or email from within the Sage 50 application. Some users have also experienced this issue after upgrading to the Sage 50 2021 version. Have you also experienced this issue? Are you searching for easy solutions to fix this issue? Let us inform you that this issue is a pretty common one. You can get rid of this issue easily by following certain basic troubleshooting methods. In this blog, we are going to discuss a number of simple methods to fix this issue.

What are the causes of the Print Dialog/Email Dialog boxes are slow to open in Sage 50 ?

Several issues may lead to the occurrence of this issue. Some prominent ones are mentioned below-

  • Increase in the number of printers
  • Delay in the login procedure
  • Negative result when a user selects a printer from the Print dialog box.
  • Hard coded limit of printer ports in the operating system

Steps to Fix the issue Print Dialog/Email Dialog boxes are Slow to Open in Sage 50

Here we will discuss multiple methods to fix this issue. Please make sure to perform the steps sequentially –

Total Time: 35 minutes

A) Perform a Clean Boot

Microsoft recommends that you should perform a clean boot to troubleshoot this issue and check if any 3rd party application is behind this issue. To perform this in Windows 10, please follow the steps below-
🔹 Sign in to your system as an administrator. 
🔹 On the taskbar, type msconfig In the search box 
🔹 Choose System Configuration from the results.
🔹 On the Services tab of System Configuration, choose Hide all Microsoft services
🔹 Select Disable all.
🔹 On System Configuration, click on the Startup tab 
🔹 Click on Open Task Manager.
🔹 In Task Manager, click on Startup 
🔹 Select the item for each startup item and select Disable.
🔹 Close Task Manager.
🔹 Click on the Startup tab of System Configuration
🔹 Select OK
🔹 When you restart the computer, you will be in a clean boot environment. Here, you can carry out the troubleshooting steps to install, uninstall and run your application. Please note that the computer may lose some functionality temporarily in a clean boot environment.  After clean boot troubleshooting, reset the computer to start normally and resume functionality.

B) Change the advanced Setting of the Printer

Please follow the steps below-
🔹 Click on the Start button
🔹 In the search box, type Printers 
🔹 Press enter.
🔹 Right click on the printer 
🔹 Click Printer properties
🔹 Click on the Advanced tab.
🔹 Choose the option to print directly to the printer.
🔹 Click Apply 
🔹 Click Ok.

We hope the steps shown above would help you resolve the Print Dialog/Email Dialog boxes are slow to open in Sage 50. If you are still unable to resolve this issue, or, if you are finding it tough to perform the steps above, we would recommend you to get in touch with some authorized Sage experts.

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FAQs

How can I Check whether the Correct Printer is selected or not?

Please follow the steps below-
🔹 Go to Setup 
🔹 Click on the Reports & Forms tab
🔹 From the list appearing on the left, choose the section you need to print (Checks, Packing Slips, invoices and so on)
🔹 Verify if the selected printer is available. If you see multiple entries for a selected printer, test to find out the correct one
🔹 Check if the issue is still bothering you

What causes the ‘Sage Printer not Activated Error Code 41’ message?

Several technical issues may lead to this error message. Here we are listing some of these –
🔹 If you are using the v6.0.2.9 driver and apply it manually to the Sage PDF Converter/ Sage 100 PDF Converter 
🔹 Any unresolved issue with the Amyuni Document Converter 600
🔹 An issue with the printer configuration 
🔹 User Account Control is Enabled (UAC)
🔹 You have not installed the new version of the Amyuni PDF Converter driver v5.50. 🔹 This is available via Windows update. 
🔹 The printer driver is having Compatibility issues
🔹 Email Writer is Damaged
🔹 Issues with the PDF Converter

How to get the Email Server settings for Microsoft Outlook?

Please follow the below-mentioned steps-
🔹 Navigate to Control Panel
🔹 Click on Mail
🔹 Click Email accounts
🔹 Select your email account
🔹 Click on Change
🔹 You can see the SMTP Address of the Outgoing mail server 
🔹 Now click on More Settings
🔹 Go to Advanced option
🔹 Next, go to the OUTGOING MAIL SERVER SMTP. The port number you need will be visible here

How to check if the Print Spooler Service is functioning properly

Please follow the steps below-
🔹 Go to Control Panel
🔹 Click on Administrative tools
🔹 Now click on Services
🔹 Next, right-click on the Print Spooler service
🔹 Click on Start. 
🔹 If the service has been started already, click Restart
🔹 Check if you can print successfully now

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