Sage Error Code 30 – How To Fix
Users encounter Sage Error Code 30 when they are attempting to send email or print reports and forms using the Sage 50 program. It is caused mainly because of two reasons including the presence of the systematic endpoint Antivirus software or an Email Writer. Users can usually come across this error code in the US Edition of Sage 50 as well as Microsoft Windows Vista, XP, 8, 7, and 8.1. Whenever Sage 50 Error Code 30 encounters then it throws an error message “Printer not activated error code 30”. To overcome this Sage error at ease, you can continue reading this blog post till the end.
To help you understand about the sage error code 30 in detail, below we have listed some of the common causes of the problem. This problem can occur due to:
- Enabled User Account Control (UAC).
- Corrupted customized form.
- Incompatible email program
- Incorrect settings on Sage 50 E-mail Writer
- Trying to use Sage 50 E-mail Writer as a printer
- Microsoft updates need to be installed
- Driver compatibility issues
- Damaged E-mail Writer
- Damaged Windows Profile
Solution to fix Sage error code 30:
In order to fix this problem, below we have mentioned step-by-step solutions basis the reason of the problem.
Damaged Customized Form:
- Attempt to e-mail/print through a standard form or a Standard Report like Balance Sheet.
- However, if the error occurs immediately after clicking on Print or Email, go to the next section
Use Sage E-Mail Writer as a Default Printer:
- First of all, close Sage 50—U.S. Edition.
- Then click on Start, and then select Devices & Printers.
- Make sure that Sage E-mail Writer is not selected as the default printer. In case it is, it is suggested to select the actual printer as the default.
- And when printing, never choose Sage E-mail Writer as the printer.
Change Port & Permissions for E-Mail Writer:
- First of all, close Sage 50.
- Then click on Start and select Devices & Printers.
- After that right-click on Sage 50 E-mail Writer, click Printer properties.
- Choose the Security
- In case, Everyone is not listed in the Group or User Names:
- Click on
- Click on Find Now.
- Then click on
- Ensure that all the listed users as well as groups have Full Control
- Once checked, choose the Ports
- Then click on Add Port and select Local Port.
- Now click on New Port and enter PDF1 for Port Name.
- Once done, click
- Then close the Printer Ports.
- And check PDF1 on the list of ports
- Now click on Configure.
- After that increase Transmission Retry to 240.
- Select the Advanced tab and choose Spool print documents.
- Click on Enable advanced printing features.
- Now choose Print directly to the printer.
- Click on Apply and then click on
- Now restart your computer.
- Unfortunately, if the error still persists, continue to the next section.
- Check for Windows or Microsoft Office updates.
Re-install E-mail writer:
- Ensure that User Account Control is disabled.
Printer driver compatibility issue:
- Disconnect all non-Microsoft print drivers, including all PDF printers.
- Now install the Sage 50 E-mail Writer.
- Check if Sage 50 can save reports to PDF and/or email transactions.
- Start reinstalling the removed printers one by one.
Damaged Windows Profile:
- Make a new Windows user profile.
- Now setup the email account under the latest profile.
- Now verify whether process is responsive under the latest profile.
Other recommended ways to troubleshoot Sage error code 30:
If the above-discussed solutions don’t resolve the email or print reports and forms related issue then precede other relevant ways to get rid of the Sage error code 30:
Solution 1: Both Sage and the Email run as an Administrator:
- Initially, close Sage as well as an Email program
- Next, perform a right-click on the Sage 50 to select Properties
- Now, move to the Compatibility tab and select the tab called Change Settings for all users
- After that, select the box “Run this application as an Administrator”
- And then hit Apply followed by Ok
- Again repeat steps 2-4 for the email program
- Once done with all the steps then try to open Sage and Email application
- At last, verify the error by sending an email whether you’re able to send it without any problem or not.
Solution 2: Remove/Delete the Email Writer and then run Repair on Sage 50:
- The very first, close Sage application
- Press the keys Windows + R from your keyboard
- Type Control in the open Run Window and hit Enter
- Select the option Devices and Printers
- Go to the Sage 50 E-mail Writer v3 and make a right-click on the same to select the Remove Device option
- Along with that, remove Sage Email Writer and any other Peachtree E-mail
- Pick any of the available printer then select print server properties
- Go to the Drivers tab >> Amyuni Document Converter 450
- Afterward click Remove then select “Remove driver and driver package”
- Once done then click on the Ok button and again go back to the Print Server Properties
- Move to the Drivers tab >> Amyuni Document Converter 300 or 500 (if available)
- Pick the option Remove Driver and Driver package and then hit Ok
- Run the Repair tool for Sage 50
- Open the Run window by pressing Windows + R
- Type Control in the Run window and click Ok
- Select the option Devices and Printers
- Go to the Sage 50 Email Writer v3 and make a right-click on the same to select Printer properties
- Go to the Ports tab and hit the Add Port button
- Select the Local Port and then click the button “New Port”
- As the port name, enter PDF1 and hit Ok
- Now, go to the Advanced tab
- Select the box “Enable Advanced Printing features” and then hit Apply
- Again select the box “Print directly to the printer”
- Then click Apply and close the tab
- Finally, reboot/restart the system.
Solution 3: Fix the damaged PTR files in the Forms folder:
- First, browse the data path of the damaged files
- Perform the double-click on the Forms folder
- And then remove all the files with an extension .PTR
Hopefully, the above blog post helps you to understand all the possible causes and solutions for how to Sage Error Code 30. To know more about the accounting and bookkeeping related issue or any other functional glitches; you can easily contact Sage ProAdvisor via Help desk.
Frequently Asked Questions
Q 1. What is Error Code 30 in Sage 50?
Ans: The failure of printing a report or forms and unable to email an invoice usually gives you Sage 50 Error Code 30. However, there are a number of reasons behind the appearance of this error code like Damaged Windows Profile, Incompatibility of the email program, User Account Control (UAC) enabled, etc.
Q 2. Can uninstalling and reinstalling the Sage Email Writer resolve Sage Error Code 30?
Ans: There are several reasons behind the occurrence of the Sage 50 error code 30. Though the presence of an Email Writer is also one of the reasons then you can go with this process. Here’s how:
🗸 Press Windows + X keys from your console.
🗸 Select or click on the Programs and Features.
🗸 Next, look for the Peachtree Email Writer.
🗸 Make a right-click on the same and select Uninstall.
🗸 Once the uninstallation process completes then reboot your PC.
🗸 And finally, try to reinstall the same.
Q 3. What are the various error messages of Sage 50 Error Code 30?
Ans: Depends on the causes, you’ll receive a different error message of Sage 50 error code 30 like:
🗸 “Printer not activated error code -30” on Windows 8, 8.1, or 10 computer
🗸 “Printer not activated” when emailing an invoice
🗸 “Printer not activated” when emailing a report
🗸 Error code 30
🗸 Cannot convert reports to PDF
🗸 Cannot email transactions
🗸 Error: “Printer not activated error code -30”.
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