How to Fix Sage 50 Upgrade Error

sage upgrade issues

The Sage 50 accounting software was created for the small and the medium business. It is built with such features that it will handle the business operations smoothly. Accommodating with the best professional services, this accounting software have become quiet desirable for the modern business management. The Sage 50 software provides businessman to access to their work from anywhere in the world.

There are times when even Sage accounting software encounters an update error. Sage wants its clients to be well equipped so it is always ready to create and improvise with its software. So they upgrade with new feature so that the businessmen don’t face any challenge. But sometimes, during upgrading the software the businessmen face some errors along with some codes.

To solve those errors you just have to report it to the Sage Customer Service and they will take care of your problem. The Sage 50 technical support number 1844-871-6289, where all the sage errors will be resolved.

Sage 50 Upgrade Error

The upgrade error which the users face during upgrading their Sage 50 software is that the update has failed during installation. You will just have to get in touch with the sage 50 technical support. The descriptions of the errors are:

  • Error: “Sage 50 update could not be completed and needs to be run again.”
  • Service Release (SR) 2015.1, 2015.2, 2015.3, 2016.1 2016.2 2017.2 will not install
  • Error: “File [file name] wasn’t able to be copied.”
  • Installing a Service Release update displays error
  • Update failed
  • Service release will not install and prompts to restart the computer
  • PTXA2015.3, PTXA2016.1.0, or PTXA2016.2.0 PTXA2017.2.0 keeps looping asking to reboot
  • Restarting the computer and running the update again results in the same message, effectively putting the install in a loop, SR loop
  • Unable to open program after failed install of update
  • Service release won’t install
  • Service release wants to restart
  • Update keeps asking to install
  • Service release update failed to install


Causes of Sage 50 Upgrade Error

The causes for these errors are the following:

  • Files are not properly updated during the upgrade from a prior version
  • The cause for this error is having multiple instances of peachw.exe running in processes
  • The hard drive sector is damaged
  • The executable file needs to be Run as administrator
  • Server data path and the local data path are different
  • Old version of STATUS.DAT
  • Peachw.exe is still running as a process even though the program is closed
  • Operating system cannot recognize the program where it is installed
  • Antivirus is preventing installation of service release
  • Peachupd.exe is running as a process
  • UAC ( User Account Control)

Steps for Fix Sage 50 Upgrade Error

  • Restart the computer
  • Run as the administrator
  • Check Task Manager to see if PeachtreePrefetcher.exe, exe, PTXAXXXX.exe, or peachw.exe is running in processes
  • Check for the old version or missing STATUS.DAT
  • Or Reboot in Selective Startup
  • Download a new copy of the Service Release
  • Check the PeachWLog.XML file for cause of failure
  • Verify that the DATAPATH equals the LOCALDATAPATH on the server
  • Repair the program
  • Damaged sector of the hard drive
  • Extract service release executable file
  • Uninstall and Reinstall
  • Disable Antivirus

Sage Support

Now, your error has been eliminated and you can run your Sage 50 accounting software successfully. But, still the problem persists; you just have to call the Sage support number 1844-871-6289, Our expert Sage technical expert can help you fix the error message so that you can work efficiently on your Sage accounting software.


Sage support is one of the trustworthy tech supports who will assist you throughout the error you are facing. We provide our expertise to millions of the users worldwide and they are satisfied with our help. With years of experience and complete technical knowledge, our certified technical experts are quick in identifying the problems and will provide you with the prompt solution in minimum wait time possible. As understand the value of time you have. is available 24X7, 365 days a year and will be assisting you through your issues and we provide first call resolution to even the trickiest tech problems. We will help you install, update, and upgrade to the latest Sage Accounting software and can troubleshoot all error messages that are affecting the performance of your software.

Just call the 1844-871-6289 and we will help you with any sage related problems.

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