How to Fix Sage 50 Error 1609?

Sage 50 Error 1609

The error message shown on your screen when you encounter the Sage 50 error 1609 as-

“Sage 50 Error 1609: An error has occurred while applying security settings. Users are not a valid user or group. This could be a problem with the package or a problem connecting to a domain controller on the network. Now check your network connection and click retry or cancel to end install”.

What is Sage 50 error 1609?

The Sage 50 error 1609 is because of the language that is not set to the English language. If the Windows system’s settings are set to the non-English language then it causes you to not get the group called Users in the Sage account. So, this causes the Sage 50 error 1609 when you are using the Sage 50 Fixed Assets Installation.

What are the causes of the Sage 50 error 1609?

The main cause is that the Sage Fixed Asset is installed to your system where the settings are non-U.S. regional. When the settings are not natively a US English version of the Windows operating system then it triggers the error code 1609 into your Sage account.

How to Fix the Sage 50 Error 1609?

Here are the 2 solutions that either you have to change the Windows system settings or install the software on the system where the settings are already set as required. So both solutions are explained below.

Solution 1 is to change the regional information in your Windows system:

  • Go to the Start menu button
  • Then open the Control Panel by click on its name
  • Click on the Regional option
  • Choose the Language Options
  • Now from the Standards and Format menu
  • Select the English (United States) option
  • You have to run the Sage Fixed Assets installation into your Computer.

Solution 2 is to install the Sage Fixed Assets program to the system:

  • You have to run the software on the system that already has the settings as the Sage US English version of your Windows system that you are using.


So, here you get to know how to fix Sage 50 1609, how the error triggers and what are its solutions.  If you have any queries then get in touch with Sage 50 helpdesk experts. They are available 24/7 hours to help you out. You can connect with the team via email, toll-free number 1800 964 3096, or live chat. So don’t worry as you are just a call or click away to reach the expert team.

Frequently Asked Questions

Q1. Does the language issue happen with every one and they get the Sage 50 error 1609 in their account?

Ans. No, this won’t happen with everyone as some of the users already use the English US language into their Windows Operating system the users who are having different languages and want to do their work are going to face the problems and get this Sage error code 1609.

Q2. Is there any other way to set the settings of your Windows operating system to fix Sage 50 error 1609?

Ans. Yes, there is another way to set the language settings. The steps are:
✔ Open your Windows settings
✔ Then go to the Time and Language option
✔ After that it opens up a new screen
✔ In this, go to the Region tab from the left side panel
✔ Change the Regional Format to the English US
✔ After that, go to the Language tab from the left side panel
✔ In Windows Display language also change it to English US if it is not
✔ Then again from left side, click on Speech
✔ Check for the Speech Language that must be English US
✔ Then you are done.

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