Fix an Email Address Error When Printing W-2s in Sage 50

Email Address Error When Printing W-2s

When attempting to print W-2 forms in Sage 50, you may encounter an error related to an incorrect email address. This error can occur when attempting to email the W-2 forms to employees or when attempting to print the forms to a PDF. In this blog we are explaining its causes and steps to fix this issue.

The Sage software is one of the best when it comes to offering financial assistance to small-scale businesses and freelancers. This is one of the leading financial software out there which has been used to keep one’s accounts in an organized order. However, there are various aspects of the software that need discussion, and how to Fix an Email Address Error When Printing W-2s in Sage 50 is one of them. So let us take a look at how to do this.

Read More-: Sage Error Reading Setup Initialization File when opening Payroll Tax Forms

How to Print the W2 Form in Sage 50?

To do so, you will need to:

  • Launch Sage 50
  • Go to the Navigation bar and click on Employee and Payroll.
  • Click on Forms
  • Click select Federal Forms (W 2 etc)
  • Go to the Available Forms section and select the [year] W-2/W-3
  • Now, set the filing period to Yearly
  • Here, be sure to set into the Current Year
  • Click on OK
  • This will set up the W-2 Setup Wizard screen to appear.
  • Select the option and click on NEXT
  • Here you need to verify if the Company FEIN is correct. 
  • Click on NEXT.
  • Next, click on company information and click on NEXT
  • Select the correct Tax Preparer type
  • Click on NEXT
  • This will cause the Third-party preparer information window to pop-up
  • Here, you need to fil-out the required details accordingly
  • Click on Next
  • Now, check for every state and locality authority/item to be correct or not
  • Click on Next
  • Go to the Data Verification window and check if the right options have been selected. 
  • Click on NEXT 
  • Go to the Multiple Data Files Window and check if the correct details and options have been selected. 
  • Click on NEXT
  • Here, you will need to verify the information highlighted in Blue in the W2/1099 Preparer worksheet.
  • Click on Next Step
  • Now you will need to continue to verify the other highlighted information and click on the next step till the W2 printing and filing option window comes up. 
  • Here choose either ‘Select My Options’ or ‘Complete W2 eFiling Services.
  • For printing, the forms click on Select My Own Options. 
  • Select the forms you wish to print
  • Click on NEXT
  • Check for the selections done on the previous page and click on NEXT
  • Select your preferred option for divider sheets.
  • Click on NEXT
  • Navigate to Review Data and click on NEXT. 
  • According to the selections made by you, the following windows will appear. 
  • Go to the Employee W2 Form and click on Print Final
  • Ensure that the form has been fed to the Printer
  • Click on OK
  • Click on Next Step to print the next form
  • Now click on State W-2 that comes up on the screen 
  • Click Print Final 
  • Click on Next Step
  • In case you have selected to eFile the forms then a secure eFile Window will appear. 
  • Now follow the instructions and complete the process.
  • Select File 
  • Click on Exit to close the W2 Preparer worksheet

Also Read-: Form W-2 vs. Form W-4


So, you see one can easily Fix an Email Address Error When Printing W-2s in Sage 50. However, if you want any further assistance, be free to reach out to our team of experts and we will be more than happy to help you out , experts are available round-the clock on the toll free number 1800 964 3096 Call now to know more.

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💠Frequently Asked Questions💠

What is the W2 Tax Form?

This is a document that an employee needs to send to the employer and the Internal Revenue Service-IRS department. This needs to be sent at the end of the financial year and it comprises the annual wages that are due to an employee. It also shows the amount of taxes that have been withheld from the income.

How to manually Install the Sage 50 2022 Payroll Tax Updates?

Here is how:
🔹 Launch Sage 50 2022
🔹 Go to Reports and Forms
🔹 Click on Forms
🔹 Click select Tax forms
🔹 Open payroll tax forms
🔹 Now, open the tax forms you need to
🔹 Here you will be asked to install the tax updates
🔹 Click on Download Updates
🔹 After the process of downloading has been completed, click on Run Update.
🔹 This will start the installation process of the Sage 50 2022
🔹 Next, you will be asked if you wish to overwrite existing files
🔹 Click on Yes to all to proceed’
🔹 Follow the instructions to complete the process.

How to Fix an Email Address Error When Printing W-2s in Sage 50

If you have encountered an email address error while printing W-2s in Sage 50, there are several steps you can take to fix the issue:
🔹 Firstly confirm that the email address you are using to print W-2s is correct and up-to-date. Verify that the email address is correctly entered in the software.
🔹 Make sure that the email settings in Sage 50 are set up correctly. Go to “File” > “Email Settings” and verify that the SMTP server, port number, and authentication settings are all correct.
🔹 Then check you are running the latest version of Sage 50. Check for updates and install any that are available.
🔹 Now close Sage 50 and restart it. This will refresh the software and may fix any issues that are causing the email address error.
🔹 If none of the above steps work, contact Sage 50 service for further assistance. They can help you diagnose and fix the issue.

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