Fix Sage Error Unable to Connect to Sage Data Service on Machine

Sage 50 cloud is an account-related data, that is processed by the Sage accounts data service. This usually runs on the server or system. The main function of this service is to facilitate: quick SEC filings and document handling, data reading and writing, financial analysis, data security, and system performance optimization. Nevertheless, connection failures to the Sage data service might occur due to various reasons. Let us take a look at some of the main reasons:

Here we go!

What is Sage Error Unable to Connect to Sage Data Service on Machine?

Users often encounter this error while opening Sage 50cloud Accounts. The error message may appear as shown below-

• ‘Data service unavailable on this machine’
• ‘Unable to connect to Sage Data Service on machine [computer name]’

Sage 50 Failure to Link to the Sage Data Service?

• The Unavailability of the data service on the system
• Internet issue
• Incorrect firewall configuration
• Corrupted queue.data file
• Incorrect network password
• Damaged files in the .Net Folder

Read More-: Sage Error Can’t Connect to your Sage 50 Company Data Location

What Causes the Sage Error Unable to Connect to Sage Data Service on Machine?

Many functional and technical issues often lead to the occurrence of this issue. However, the most common cause of this issue is running of the wrong version of the Sage Accounts Data Service. this issue may also occur if the Sage Accounts Data Service stops running on the machine that hosts your Sage 50cloud Accounts data.

Step to Fix Sage Data Error Unable to Connect to Sage Data Services on Machine

Please note this before proceeding to troubleshoot. If you are getting the error message after upgrading to the latest version of Sage 50 Accounts, make sure to install the latest update on the machine that has hosted the Sage 50cloud Accounts data. Now, follow the steps below-

While working on the system that has your Sage accounts data, Pressing of Windows key + R can also help while working on Sage accounts data. Type in services.msc has. After that, click on OK. There will be a listing of services, check the following:

• If in the Startup Type column, any of the services is shown as ‘Disabled’ right-click the service
• Click on Properties
• Click to open the Startup type drop-down 
• choose Automatic
• Click OK.
• For each of the services, right-click on the service
• Click on Stop
• Right-click on the service again
• Then click on Start.
• Check if the issue is resolved now

In case, the user is still facing problems regarding the services not running or failure of Sage data services on machine, then it is advisable to get in touch with Accounting Advice professionals for the advanced steps to resolve the issue completely.

Moreover, in case any of the services display as disabled in the startup type column. Then the user has to right-click on it. After that, go to Properties. There will be a drop-down list where the user has to select Automatic. Then after that, click on OK.

In case of any service, the user has to right-click it. Then select Stop. After that, the user needs to again right-click the service. Then Go to Start. Get details from the experts.

Also Read-: Fix Sage 50 Error Connecting to Database

Final Words!

In case, the user is still facing certain issues regarding the services not running or failure of Sage data services on the machine, then it is recommended to visit www.accountingadvice.co to know about the advanced steps to resolve the problem completely.

Frequently Asked Questions(FAQs)

To Resolve the Sage Error Unable to Connect to Sage Data Service on Machine, I am Asked to Clear the DNS Cache. How to do this?

 Here are the steps to follow-

• Stop the Sage Accounts Data Service
• Press Windows key + R keys simultaneously 
• On the run menu, type ipconfig /flushdns 
• Click on OK. 
• Start the Sage Accounts Data Service again.

I am Accessing my Sage 50 Database Remotely. I am Getting the “Sage 50 Database not Active “Error Message while Trying to access my Database. How can I Resolve this?

Here are the steps to follow-

• Log in to the Sage Drive/Remote Data Access
• Download a copy of the troublesome company file 
• Now go to the Sage 50 main menu
• Click on the option named Connect to shared company  
• If prompted, log in with your registered email address with Sage
• Next, select the company file with the issue 
• Click on Connect
• Specify the location and the file name 
• Click on Save. 
• If you need to overwrite the existing file that is causing the error, choose the same location and name ( of the file). 
• Next, click Yes, when prompted to overwrite the file
• After the company file is downloaded and synced, the issue should be resolved and you should be able to open the company file

What are the Reasons behind the “Sage 50 Could Not Start the Database Engine” Error?

Many issues in your system may lead to the occurrence of this issue. Some of these are mentioned below-

• When you try to access a file on another system that doesn’t have the latest version of the connection manager installed in it
• A third party software is blocking the data file
• The MySQL Connector/ODBC 5.2(a) is blocked or interfered with by a security feature on your computer 
• If Sage uses the UNC address
• The SAJ folder is having the read-only attribute enabled
• An issue with the .NET framework in Sage
• An issue with the SAJ envelope

How to Download the Sage 50 Database Repair Utility?

 To  download the latest version of the Sage 50 Database Repair Utility, please follow the steps below-

• Go to Start
• Click on the All Programs tab
• Click to specify the Sage 50 version used
• Navigate to Sage 50 resources & help section 
• Now click on Technical Support Utilities
• Click on the Sage 50 Database Repair Utility to initiate the download
• Follow the instructions appearing on your screen
• Wait till the download gets completed