Sage 50 Closing Due to Inactivity

We should not forget that no accounting software is 100 % free of errors. The Sage 50 accounting software is also not free of issues either. Many users have intimated to us that they faced the issue of Sage 50 Closing Due to Inactivity, within a few minutes after they have entered data. When this happens, users need to take the trouble of restarting the application and go back from where they started all over again. At times, the software hangs as well after a few minutes of inactivity. Are you also facing any such issues of late and looking for easy solutions? We can be of great help in that case. In this blog, we will provide some easy solutions to fix this issue once and for all.

Causes of the Sage 50 Closing Due to Inactivity issue

Many technical issues may lead to this issue. Here, we are listing some of the most prominent ones-

• Sudden closure of the company
• Network issue
• Issue with the login settings in the Windows profile
• Pervasive has stopped working
• The DNS may not have been working properly
• An issue in the Firewall Settings

Read More : Sage 50 Closes with no Error Message

How to Fix the Sage 50 Closing Due to Inactivity issue?

Here are a couple of options to fix this issue–

Option 1- Reinstall the Pervasive Engine

• Open the Sage 50 installation folder. It is available on the path- C:>Sage >Sage 50 20xx
• Browse to the Pervasive Min folder
• Run the MSI
• Click Next 
• Click the box to accept the license agreement
• Click Next to proceed
• Click on the Run as a Service tab
• Click Next
• Click on Complete
• Click Next again
• Click Install 
• After the installation gets completed, click Finish

Option 2- Remove recently Opened Companies from the Windows Registry

• Close down the Sage application
• Press Windows+R on the keyboard
• The Run menu will be displayed on your screen
• Type regedit in the space provided
• Click OK to proceed
• Choose File 
• Click on Export 
• Select All
• To keep a backup of the Windows registry, type Sage 50 
• Click Save
• Browse to the path HKEY_CURRENT_USER\Software\Peachtree\Version\(Version #)\Open History
• A list of companies and the related directories (those that were opened on the computer) will appear on the right of your screen
• Delete each of these companies one after another

Option 3- Stop the Pervasive Engine from Running

• Do a right click on the taskbar
• Click on Start
• Go to Task Manager
• Click to open the Processes section
• In Windows 10 or 8, click on the Details tab
• A list will appear on your screen. Locate the W3dbsmgr.exe file. This is the Database Service Manager file for Pervasive
• Click on this file 
• Click End Process 
• Close down the Task Manager window
• Check if the issue is resolved now.

Option 4- Disconnect from the Network and Check if there is any DNS Issue

• With the help of the Sage Database Repair Utility tool, point to the data local
• Open the Sage application again
• Activate it 
• Create a new company
• Close down Sage 
• Disconnect from the network ( by unplugging the network cable or disabling the network sharing)
• Connect to the network again
• Modify the data path to point back to the network
• Check if the issue is resolved now.

Also Read : Delay with Sage 50 US Program Loading

Final Words

We hope the troubleshooting steps mentioned above would help you fix the ‘Sage 50 Closing Due to Inactivity’ issue. If this issue is troubling you even after performing the solutions mentioned above, or, if you have any more queries, we would recommend you to get in touch with some seasoned Sage professionals.

Frequently Asked Questions (FAQs)