How to Fix Sage 50 Error 1325?

Sage has grown a well-known name in the world as the provider of accounting software. It is one of the leading financial and accounting management system for small businesses. Other than that they also offer several other economic management software created to support the different needs of particular industries. With their accounting software, managing finances become easy for the small business owners. However, at times, you may come across certain error which prevent you from carrying out your work normally. One such error is the Sage 50 Error 1325. Sage Error Code 1325 indicates that the “document is invalid due to the short file name“. This error is categorized as the software update error. It happens while the user attempts installing any update on the already running program or on its previous version. Such error can majorly affect your business performance.

In this post, we are going to discuss in detail about the reasons behind Sage 50 error 1325 and how to resolve it.

Reason Behind Sage 50 Error 1325

There are multiple reasons responsible for the error occurrence. However, unlike other Sage 50 errors, this one very specific reasons that could causes the error in your software. Identifying the error is imperative for resolving the error quick and perfect. Here are the causes behind it:

• It mostly occurs when the folder is redirected.
• The redirection does not support the file because of it being moved by you to different location.
• The Software bounce back the file to OS Level and it becomes difficult sometimes to handle the redirection.

Related article: Learn How to Fix Sage 50 Error 1712

How to Resolve Sage 50 Error 1325

There are certain points you need to consider while solving your issue.

• Select Registry Editor and Open.
• Move toHKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folder
• Create a Backup to Original Value
• Change Value to %USERPROFILE%\Favorites
• Try to Install again the program and you have successfully resolved the error.

In the section below, we have discussed two possible ways to try and resolve the error. Try option 1 first and if it doesn’t work, move to option 2.

Option 1: Remove the Program with the Microsoft Easy Fix Utility

• Run the Microsoft Easy Fix utility (formerly, Microsoft Fix It utility) by following the link http://support.microsoft.com/mats/Program_Install_and_Uninstall/en-US
• Click Run Now. 
• Click Accept on the Microsoft License Agreement. 
• Select Detect problems and let me select the fixes to apply. 
• Select Installing. 
• A list of programs will display, select Sage 50, and then click Next. 
• The next window will ask Do you want to uninstall this program? Select Yes, try uninstall. 
• Once it finishes, verify you can reinstall Sage. If not, continue to Option 2.

Option 2: Manually Remove the Program

A) Back up each Company

Note: It is recommended to save the backup(s) to the desktop, then copy onto removable media (such as a USB drive).

• Find and note the program path and data path for each currently installed version of Sage.
• Open Control Panel, and then Programs & Features
  • Uninstall any listed versions of the following:
  • Pervasive PSQL Workgroup
  • Actian PSQL v13 Workgroup R2
  • Peachtree Accounting
  • Sage 50 Accounting
  • Sage Integration Services
  • Sage 50 Payroll Sync Wizard
  • Sage 50 Intelligence Reporting

Note: Do not reboot if prompted

• Close Control Panel
• Browse to C:\ProgramData\ (32-bit & 64-bit operating systems)
  • If present, delete the following folders:
  • Sage
  • Pervasive Software
  • Actian
• Browse to C:\Program Files (32-bit operating system) or C:\Program Files (x86) (64-bit operating system)
  • If present, delete Pervasive Software folder
  • If present delete Actian folder
• Rename the program path directory found in step 2
• Rename the data path directory found in step 2

Note: Once all companies have been backed up, and the backup(s) moved to removable media, the data path and program path directories can be safely deleted, if desired.

• Browse to C:\Users\[Windows Username]\AppData\Local
  • If present, delete the following folders:
  • Aatrix Software
  • Sage
  • Sage Software
• Browse to C:\Users\[Windows Username]\AppData\Roaming
• If present, delete the following folders:
  • Aatrix Software
  • Sage
  • Sage Software
  • Browse to C:\Users\[Windows Username]\AppData\Local\Temp
• Press Ctrl+A keys to select all files, then press Delete (skip any files that cannot be deleted)
• Browse to C:\Windows

Note: Exercise extreme caution deleting items from the Windows directory; delete only the listed items.

• If present, delete the following:
  • PeachInst folder
  • PeachWLog.xml
  • pvsw.log
  • priorpervasive.xml
  • U2LPeach.ini
• Browse to C:\Windows\Temp
  • Press Ctrl+A keys to select all files, then press Delete (skip any files that cannot be deleted) Press Windows+R keys
• Open the Registry Editor: Type Regedit, and then click OK
  • Back up the registry
  • Browse to HKEY_CURRENT_USER\Software

B) If present, delete the following items

• Peachtree
  • PEACHW Release [number]
  • Sage 50 E-mail Writer (any versions indicated)
  • Sage Peachtree
  • Browse to: HKEY_LOCAL_MACHINE\SOFTWARE\

C) Delete the following items, if present

• Peachtree
• Pervasive Software
• PEYX489ZK
• Sage
• Sage Technology
• Sage Software, Inc.
• Browse to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node

D) Delete the following items, if present

• Peachtree
  • Pervasive Software
  • PEYX489ZK
  • Sage
  • Sage Technology
  • Sage Software, Inc.
  • Close Registry Editor
  • Delete any remaining Sage 50 desktop shortcuts
• Restart the computer

Also Read: How to Fix Sage 50 Error 1639

Final Words

We hope that the solutions mentioned in the post enable you to quickly and effectively resolve Sage 50 Error 1325. However, if you still come across the same error or are unable to perform the above-mentioned steps due to technical glitches. It is highly recommended that you connect with our highly proficient Sage professionals who work round the clock to resolve your problems.

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