Fix Sage Network Access for Multi-User Mode Issues

SAGE NETWORK ACCESS FOR MULTI USER MODE ISSUES

The Sage 50 accounting software has been helping businesses accomplish their accounting tasks with increased efficiency. Sage 50 is loaded with enhanced tools & functions and it’s considered no less than a blessing for businesses, particularly for small & medium sized ones. If you are in need of an efficient accounting software to accomplish the regular accounting tasks for your business, you should not look beyond Safe 50.

The Sage multi-user mode is one such important feature embedded in this popular software. It allows you and your co-workers (irrespective of wherever they are- in the same office or any other location) to access your company data within Sage 50 cloud, in real time. In Sage Drive Multi-User, several users can be granted access simultaneously. It even enables the users to read or write new and existing transactions in the company data files in Sage Drive.

However, one thing we can’t ignore is that no software can be fully free of errors or bugs and Sage 50 has its fair share of these as well. Many users have written to us that they have faced the Sage Network Access for Multi-User Mode Issues and are looking for effective solutions. In this blog, we are going to address this.

Let’s first get to know what this error is ..

What are the Sage Network Access for Multi-User Mode issues?

Sage users often face such issues while working in multi-user mode. When they look to access the Sage network, two concurrent user sessions refuse to open up and they get an error message confirming that the access to the Sage network is denied. The error message may also state that the database files are read-only and the user requires sufficient rights to access the same. faulty file permissions usually result in this issue but, there may be other contributors as well.

How to Resolve Sage Network Access for Multi-User Mode Issues?

While you use the multi-user mode, make sure not to start the Sage software from any shortcut icon ( For example, a shortcut to your company .sai file). If you open the software normally, by using the standard shortcut and specifying the company location from the ’Select an existing company option, the possibility of such multi-user mode issues becomes minimal.

If you are facing problems while logging into the multi-user mode, particularly after the conversion of data files, removing the relevant user may not help your cause. Refreshing data may not be possible as well. You need to ensure that a multi-user license for every additional machine/user has been acquired. If you try to set up on any other machine without the multi-user license etc., Sage will surely show an error.

You can designate one machine as a server and the others should serve as users. You can access your server from a remote desktop. This means, even if you work on the machine directly, every other user needs to install the package. You can also setup a Virtual Private Network (VPN) to link to the network.

We hope the discussion above would help you a great deal to fix the Sage Network Access for Multi-User Mode Issues on your computer. If you are still unable to resolve this error or if you encounter any difficulties in performing the activities outlined above, we recommend that you should consult with an experienced Sage professional.

Also Read: How to Add Users in Sage 50

If the problem still persists, a team of experts at Accounting Advice can help you.

What is Accounting Advice?

The Accounting Advice is the best Sage 50 customer support assistance for the users of Sage who are facing any kind of issues. They are available 24*7 to help you resolve the problem instantly. The customers can call on their toll free number and they will guide you through the whole process or Live Chat with our Sage Support team 24×7.


Frequently Asked Questions (FAQs)

What are the advantages of upgrading to the Sage 50 multi-user mode?

Upgrading to a multi-user platform in Sage 50 provides manifold advantages. Some of them are as follows-
💠 In the Sage multi-user environment, you can have multiple employees work simultaneously to accomplish a common goal. This will add to their motivation and spirit 
💠 You can switch between single-user and multi-user modes, at per your convenience
💠 A multi-user platform facilitates the proper distribution of work. It helps reduce work pressure and related stress 
💠 in a multi-user environment, you can enable about 30 users to work simultaneously

What are the prerequisites to fulfill to use the Sage Drive in multi-user mode?

You should meet the following prerequisites for ensuring the smooth functioning of the Sage drive-
💠 You should have installed the Sage 50cloud v 2019.0 or later on your system
Each Sage 50 user granted access to the company must be provided with a unique Sage ID
💠 You need to have a high-speed internet connection (a minimum download speed of 20mbps and a minimum upload speed of 10mbps are recommended for best performance. In general, a download speed of at least 20mbps and an upload speed of at least 5mbps are recommended.)
💠 If the size of your company is less than 500 megabytes and if you are not using inventory or multiple lines on transactions, an upload speed of 5mbps should be sufficient
💠 If the size of your company is more than 500 megabytes and if you are not using inventory or multiple lines on transactions, an upload speed of over 10 Mbps is recommended for best performance
💠 In case you are using inventory and/or multiple lines on transactions, an upload speed of 10mbps is a must for optimum performance
💠  The limit of data size allotted to Sage Drive Companies is 5.3GB. this includes archives and attachments 
💠 If your company size exceeds 5.3GB, you have to reduce the database size with the help of purging

What is Sage drive Multi user?

The Sage Drive Multi-User is a collaboration mechanism incorporated in Sage 50. It allows you and your co-workers (whether they are in the same office or anywhere in the country) to access your company data within Sage 50cloud, in real time. Earlier, only one user was granted access to work in a shared company. The others could access the company only in read-only mode. In Sage Drive Multi-User, several users can be granted access simultaneously. It also enables the users to read/write new and existing transactions in company data files in Sage Drive.

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