Sage 50 Runtime Error 9

Runtime Error 9

Sage 50 is incorporated with a number of powerful features to help businesses streamline their accounting activities. Therefore, no wonder why Sage 50 is highly sought after by businesses and professionals around the world. However, many users of Sage 50 have informed that they have faced the Sage 50 Runtime Error 9 while updating a journal batch or cashbook. If you are also facing this issue, you have landed in the right place. In this blog, we will look at some easy remedies to fix this issue. Simply go through this blog, perform the steps mentioned sequentially and keep your system free from this error!

Here we go!

Causes of Sage 50 Runtime Error 9

Although many technical reasons may contribute to this error, the primary reasons are listed below-

  • An issue in reading or writing to one or more fields within a data file
  • An issue with regards to reading the Master file information
  • The batch may have got corrupted

Procedure to Fix the Sage 50 Runtime Error 9

Here, we will show multiple methods to fix this issue. Please make sure to take a proper backup of your data, before proceeding to troubleshoot.

Total Time: 30 minutes

Method 1

🔹 Go to Batch
🔹 Click on Export 
🔹 The Export/Import screen will come up. 
🔹 Give a suitable file name to describe the batch you want to export
🔹 Now click on the Process button
🔹 On successful completion of the export process, you will see a message saying the file has been exported
🔹 Click OK to proceed
🔹 Now go to Batch 
🔹 Click on Delete Batch 
🔹 You will get 2 prompts, asking for your confirmation to delete the batch
🔹 Click Yes on both the occasions
🔹 Now click Batch
🔹 Go to Import 
🔹 locate the file you exported 
🔹 Click Process
🔹 on completion of the process, the batch will be imported and will return to your cashbook 
🔹 Update the batch

Method 2

🔹 Go to FW company
🔹 Open the FRx Desktop.
🔹 Go to Catalog of Reports 
🔹 point to Page Options
🔹 Click on Headers and Footers
🔹 Now create footer information
🔹 Save the catalog and generate the report.
🔹 Go to the Drilldown Viewer
🔹 Click File >>Export >>Worksheet File>> Formatted Excel 
🔹 Save the report to a suitable location.
🔹 Click Save 
🔹 Now remove the double underscore in the row format
🔹 Uncheck the export formulas box
🔹 Uncheck the Print Headings worksheet box
🔹 Next, delete all the footers from the catalog.
🔹 Make sure the CAL row is not pointing to a blank row when exporting to Excel

We hope the above discussion would help you resolve the Sage 50 Runtime Error 9. If you are still having any issues related to the payment system in Sage 50, we would advise you to get in touch 1800 964 3096 with the experts.

Accounting Professionals & Specialized Experts

Want quick help from accounting software experts? Get in touch with our team members who can install, configure and configure your software for you. Proficient in fixing technical issues, they can help you quickly get back to work whenever you encounter an error in Sage software. Our team is available 24/7 365 days to assist you. To get in touch.

Frequently Asked Questions (FAQs)

To Fix the Sage 50 Runtime Error 9, I am asked to Check for Missing Descriptions. How to do this?

Please follow the steps below-
🔹 Ensure to make a backup of the company data
🔹 Go to Edit
🔹 Click on General Ledger 
🔹 Go to Customer
🔹 Click on Supplier >>Inventory
🔹 Hold the Page Up or Page Down key to scroll through all the accounts or items
🔹 Make sure that each record includes a description
🔹 If a record does not include a description, a message will pop up, asking you to add the∙ description 
🔹 Now, add the description whenever required 
🔹 Click on save
🔹 Scroll down till you have checked every record

How to Import Company Records from Sage 50?

Please follow the below-mentioned steps –
🔹 Open Sage 50
🔹 Now open the Sage company file to which you need to import your records 
🔹 Click on the File tab
🔹 Navigate to the Import/Export section
🔹 Now click Import Records
🔹 Now click on the option named Sage 50 import format 
🔹 Click Next 
🔹 You may create a backup of your records now if you have not made one before
🔹 Click on Browse 
🔹 Now search for the record you need to import
🔹 Click Next to proceed
🔹 Click Finish, once the import process gets completed

How to Fix the Sge Error Code 3101, if it is Caused due to an IE related Runtime Error?

If the error is related to the Internet Explorer, follow the steps below:

A. Reset your browser

For Windows 7
🔹 Click Start
🔹 Go to Control Panel
🔹 Click Internet Options 
🔹 Click on the Advanced tab 
🔹 Click on the Reset button.

For Windows 8 and 10
🔹 Click on search 
🔹 Type Internet Options
🔹 Go to the Advanced tab 
🔹 Click Reset.

B.Disable script debugging and error notifications.
🔹 Go to the Internet Options window as shown above
🔹 Now click on the Advanced tab 
🔹 Locate Disable script debugging
🔹 Checkmark the radio button next to it
🔹 Next, uncheck the “Display a Notification about every Script Error” box
🔹 Click Apply 
🔹 Click OK
🔹 Restart your computer.

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