Display and DPI Scaling Issues in Sage 50 – How to Change

Sage 50 has assisted businesses meet their accounting needs quite efficiently with sophisticated tools and features. However, the recent changes in the Windows operating system have lead to certain display and DPI scaling issues in Sage 50. These issues can be fixed by making subtle changes in Windows DPI and scaling settings on the affected machines.

If you are one of the users troubled by such issues, you are at the right place. In this blog, we will tell you how to resolve these issues once and for all, in different operating systems. Simply go through this blog, implement the steps mentioned and start enjoying Sage 50 all over again!

Here we go!

How to Change the DPI Settings in Sage 50?

Please follow the below-mentioned steps-

Total Time: 25 minutes

For Windows Server 2008 and Vista

🔹 Right-click on desktop
🔹 Select Properties
🔹 Click on Adjust font size (DPI)
🔹 Now adjust the DPI setting to 96
🔹 Click OK to finish
🔹 Restart your computer

For Windows 7, 8 and Windows Server 2012

🔹 Right-click on desktop
🔹 Select Screen resolution
🔹 Now select the option Make text and other items larger or smaller
🔹 Next, set the DPI setting to Smaller – 100%
🔹 Click Apply
🔹 Click Log off now

Windows Server 2003 and XP

🔹 Right-click on Desktop
🔹 Select Properties
🔹 Click on the Settings tab
🔹 Now click on the Advanced option
🔹 Select the General tab
🔹 Next, adjust the DPI setting to 96 DPI (Normal Size)
🔹 Click OK to finish
🔹 Finally, restart the computer for the changes to take effect

How to Change the Screen Resolution in Sage 50?

For Windows 10

• Right-click on Desktop
• Select Display Settings
• Click on Display
• Now select Advanced Display settings
• Click Advanced sizing of text and other items
• Click on the Set a custom scaling level link from the paragraph titled Change size of items
• Set the percentage to 100%
• To take the changes effect, logout and then again login.

Read More-: Sage 50 Not Opening in Full Screen Issue

Windows Server 2008 and Vista

• Right-click on Desktop
• Select Personalize
• Click on Display Settings
• Now, adjust to your preferred resolution by moving the slider to right or left
• Select OK
• Click Yes if satisfied with the setting. Else click No and repeat the last 3 steps till you are satisfied.

Windows 7, 8 and Server 2012

• Right-click on desktop
• Select Screen resolution
• Click on the Resolution arrow to adjust to your preferred resolution
• Select OK
• If satisfied click Yes. Else click No and repeat the last 2 steps till you satisfied.

Windows Server 2003 and XP

• Right-click on Desktop
• Select Properties
• Click on the Settings tab
• To adjust the resolution, move the slider
• Click OK
• Restart your computer.

The Font Size is Large or Small inside of the Program

When one starts to work with Sage 50-US Edition, one will notice that the font size is either large or too small. There have been cases when the users have reported Screen Shrinking. There are also times and cases when the Screen opens normally but shrinks after a couple of seconds. Another report states that the screen shrinks and shifts to the upper-left side of the screen.

The Reasons For this Error

Some of the main reasons for this error to occur are as follows:

• The Windows DPI Display setting has been increased from the default setting of a Smaller – 100% to a larger size
• Changed after a Windows update
• The screen resolution is set to too high

Solution I: Change Display settings for Computer

Note: Sage has been designed, for best performance, in order to work with the DPI set to 100%. Any settings at higher can distort the program. In case the DPI is changed, the machine needs to be rebooted before the changes can take effect.

Solution II: Disable Display Scaling on High DPI Settings

• Start by Right-clicking on the Sage icon, 
• Now, select Properties
• Next, Select the Compatibility tab
• Now Click the Change settings for all users button
• Select Disable to display scaling on high DPI settings box
• Click Apply,
• Click OK
• Finally, Verify that the screen does not shrink upon opening

Note: Close Sage, right-click the desktop, choose Display, and then Advanced display settings if the font is too small even after adjusting the properties to match what is listed above. Change the screen resolution as required till the words are legible in Sage. According to the size of the monitor, most customers find the best results when the screen resolution is set to 1024×1280.

Solution III: Override High DPI Scaling behavior

• Start by Right-clicking the Sage icon
• Now select Properties
• Next, Select the Compatibility tab
• Click Change settings for all users button
• Now Select Override high DPI scaling behavior. Scaling performed by the box
• Select System from the drop-down list
• Click Apply
• Click OK
• Finally, verify the screen does not shrink upon opening

Note: Close Sage, right-click the desktop, choose Display, and then Advanced display settings in case the font is too small after adjusting the properties to match what is listed above. Change the screen resolution as required until the words are legible in Sage. According to the size of the monitor, most users find the best results when the screen resolution is set to 1024×1280.

Sage 50 has a Poor Resolution in Windows 10

• Begin by Clicking on  Start,
• Go to Settings
• Go to System
• Go to Display
• Go to the right side and click Advanced Display settings
• Now Select ClearType text 
• Next, Click on Turn on ClearType text checkbox.
• Click on Next
• Lastly, Follow the instructions to make the text readable.

Once you try to launch the software, you need to right-click on the Icon and right-click on the Troubleshoot Compatibility. Now, you simply have to follow the on-screen instructions to complete the action. Once you are done, you need to re-check if the issue persists.

How to Make Program Text Larger or Smaller in Sage 50

Before you try and implement the required solutions, you need to know about the following:

• The Sage 50 US edition does not comprise a certain Setting, to be able to change the size of the text. 
• Nevertheless, lowering the computer’s screen resolution will make on-screen items larger. 
• One can use the Windows DPI setting to change the Text size on the PC, however, this is not recommended.
• DPI settings other than 100% or Smaller may cause the Sage to display incorrectly

Solution 1: Windows XP

• Start by Right-clicking a blank area of the Desktop 
• Now select Properties.
• Next, Select the Settings tab.
• Now you need to Adjust the resolution to the desired resolution.
• Click Apply to view the change.
• If you want to maintain the change, click Yes; or, repeat Steps 3-5 until the desired setting is found.
• Click OK

Solution 2: Windows Vista, 7, and 8

• Right-click a blank area of the Desktop 
• Next, select Screen Resolution.
• Now Open Resolution drop-down menu.
• Next, Adjust the slider to the desired resolution.
• Click Apply to view the change.
• If you want to keep the change, click Yes; or, repeat Steps 2-5 till the desired setting is found.
• Finally, Click OK.

Solution 3: Windows 10

• Start by Right-clicking a blank spot on your Desktop 
• Now select Display Settings.
• Adjust the slider to the desired resolution.
• Next, Click Apply to view the change.
• Finally, Reboot your computer.

Solution 4: Edit the Program Shortcut

• Start by Right-clicking Sage Icon 
• Now select Properties.
• Next, Click Compatibility tab, 
• Now click Select Override high DPI scaling behavior box in case of Windows 10, or Disable display scaling on high DPI settings box in case of Windows 7 and 8.
• Note: For Windows 10 only – In case there is a drop-down associated with this option select System, if not just select the box.

Also Read-: Adjusting Font Size for Sage 50 CA

Final Words!

The steps given above will help you fix Display and DPI Scaling Issues in Sage 50. If you are still not able to get rid of this issue, or, if you encounter any difficulties in carrying out the above-mentioned steps, we would recommend you to speak to our experts. We have a highly skilled team of seasoned experts and we will be able to provide all the support and services, whenever you contact us.

Frequently Asked Questions(FAQs)