Fix Sage Error “The file format and extension of “Sage .BI.ExcelFunctions1.1.all” don’t Match

Sage file format error

Sage 50 has millions of users due to its versatility, tools, and assistance. Sage also gives you a unique way to manage to account for your business. Sage is one of the largest growing accounting software and in some recent years, it makes unbelievable users. Some users reported that sometimes while using the Sage 50 they are getting the error as “The file format and extension of “Sage .BI.ExcelFunctions1.1.all” don’t match.

This article helps you to get rid of the above error and solve the issue. For any help, you can also visit any time with your problems or issues. Whenever you run the report manager and want to attempt to edit a layout you may get the message ” The sage intelligence report Designer add on is not responding”. The reason can be that it is not installed correctly or it has been disabled. To verify that it is installed you need to go to excel options and select addons. The report designer adds inn should be visible under the active add-ins. You must try the below-suggested solutions.

Solution 1

  • Go to C:\Program Files(x86) Common Files\BI Generator OR C:\Program Files\Common Files\BI Generator on 32-bit machines
  • Run the AlchemexPolicy.exe as the administrator

Solution 2                                                         

  • Open the Command Prompt as the administrator
  • Type cd C:\Program Files(x86)\Common Files\BIGenerator OR C:\Program Files\Common Files\BIGenerator on 32 bit machines
  • Mention the following command line AlchemexPolicy.exe “EXCEL and enter. This will register the Alchemex application

Solution 3

  • Now if above does not help to resolve the issue then go to Control Panel>>Programs>>Program and features
  • Repair all excel/office versions installed
  • Now next launch and set up the all excel versions
  • Close all office applications and make sure to no ghost process can be visible in task manager
  • Now locate and select the Sage intelligence Reporting application in the list of applications and click change/Uninstall
  • Now repair the software installation

It is always recommendable that users should always update the sage with the help of experts available. Updating the sage software may help you to work more actively and without errors which generally comes when the software is not updated.


For any help or Sage 50 technical support number dial 1800 964 3096 or get back to the Sage 50 team. The sage team is always updated with the new, latest information and tools. You can easily get in touch with the sage team by calling the 1800 964 3096. You can also get back to Sage team through emailing at [email protected] and soon one of sage team expert get back to you with the respective solutions. The sage team is always available 24*7 to assist you with the help of the advanced and latest information. All the sage team experts are professional, polite, trained, and are having the massive experience in the same field which makes them more perfect, and this quality makes helps them to solve help the clients in the best manner.

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