Fix Sage Error “The file format and extension of “Sage .BI.ExcelFunctions1.1.all” don’t Match

Sage file format error

Usually, the Sage Intelligence report needs a report designer add-in inorder to utilize the excel functions plugin. In case you do not have the add-in installed within your Sage intelligence reporting, then you will receive the error “#NAME” or “#NAME?”. This is displayed in Excel when running a Report Designer Add-In report within Sage 100 Intelligence.” This error also denotes that “The file format and extension of Sage .BI.ExcelFunctions1.1.all don’t Match. The reason is basically because of the missing designer add-on. Hence fixing the error needs you to install the report designer, and then configure the Microsoft Excel so that both programs can work in-sync without creating any problems that can lead to errors.

Error: “#NAME” or “#NAME?” displays in Excel when running a Report Designer Add-In report in Sage 100 Intelligence.

Some users reported that sometimes while using the Sage 50 they are getting the error as “The file format and extension of Sage .BI.ExcelFunctions1.1.all don’t Match

Read More : How to Fix Sage 50 Unable to Register Data Source Error

Reason behind the Error Sage .BI.ExcelFunctions1.1.all don’t Match

Now let us take a look at some of the main reasons behind this error:

  • Report designer add-in has not been installed
  • Report designer add-in has not been configured properly in Sage 100.
  • Report designer add-in has not been configured properly in Microsoft Excel.
  • Other Excel Add-ins that are interfering with the process of reporting.

How to Fix Sage Error The file format and extension of Sage .BI.ExcelFunctions1.1.all” don’t Match

Follow the step by step instructions to fix this issue :

Solution 1: Run AlchemexPolicy.exe as Administrator

  • Go to C:\Program Files(x86) Common Files\BI Generator OR C:\Program Files\Common Files\BI Generator on 32-bit machines
  • Run the AlchemexPolicy.exe as the administrator

Solution 1: Open Command as an Admin                                               

  • Open the Command Prompt as the administrator
  • Type cd C:\Program Files(x86)\Common Files\BIGenerator OR C:\Program Files\Common Files\BIGenerator on 32 bit machines
  • Mention the following command line AlchemexPolicy.exe “EXCEL and enter. This will register the Alchemex application

Solution 3: Sage Intelligence Reporting Application

  • Now if above does not help to resolve the issue then go to Control Panel>>Programs>>Program and features
  • Repair all excel/office versions installed
  • Now next launch and set up the all excel versions
  • Close all office applications and make sure to no ghost process can be visible in task manager
  • Now locate and select the Sage intelligence Reporting application in the list of applications and click change/Uninstall
  • Now repair the software installation

It is always recommendable that users should always update the sage with the help of experts available. Updating the sage software may help you to work more actively and without errors which generally comes when the software is not updated.

Also Read : How to Fix Sage 50 Error 1706


So, there you have it friends, this is a tiny  guide on how to fix Sage error “The file format and extension of “Sage .BI.ExcelFunctions1.1.all” don’t match. Follow the above mentioned solutions to be able to fix  the error related to this program. For further assistance, be sure to logon to and you are sure to find more details related to the topic.

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Frequently Asked Questions (FAQs)

State a Few methods, to Fix the File Format and Extension of don’t Match Excel?

Let us take a look at some of the main methods on resolving this issue:
1. Method 1: Rename the Excel File.
2. Method 2: Be sure to Check the Default Excel File Format.
3. Method 3: Be sure to Change the Protected View Settings. 
4. Method 4: Follow the Steps to Change Protected View Settings in Excel
5. Method 5: Check and offer the Excel File Permissions.

There are Times when the Sage Sent to Excel Fails to Connect to Excel. Why is this so?

‘Failed to connect to Excel’ when sending data to Excel. There are times when this message usually occurs because: the user is not running Sage 50 Accounts as an administrator. The other reason could also be that the user is not using a compatible version of Microsoft Excel.

Can one Fix the File Extension Problem?

In case the file extension is incorrect, one can change it by right-clicking on the file and selecting “Rename.” Next, type the correct file extension at the end of the file name. Also Make sure that the file has not been corrupted. In case the file is corrupted, then it might not be able to open.

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