Solved Sage Decline Error | Sage TSYS Error Codes

Sage 50 is well appreciated all over as one of the most efficient accounting software for businesses and professionals dealing with accounting. However, one thing we should understand is that no software can be 100% free of errors and Sage 50 also has its fair share of such issues. Many users have written to us that they have faced the Sage Decline Error- Sage TSYS Error Codes and are looking for easy solutions to fix the same.

We understand it can be extremely disturbing to come across such errors while being in the middle of something important. This is the reason why we will tell you some easy methods to resolve this issue in this blog.

Before proceeding to troubleshoot, let’s start with the basics. Let’s get to know what a decline error code is all about.

What is a decline code?

If a user comes across a decline error, he should be aware that the error is associated with financial institutions. You may encounter such errors while making a payment through a credit or debit card. A decline code describes the reason (s) why a specific card transaction was declined. This error could have several causes. It could be about the security of the financial institution in question. Any flaw in the security system of the institution may lead to decline errors. Financial institutions frequently reject transactions due to issues such as failure to follow proper procedures, failure to provide authenticated security information, or suspicion of an authorized transaction. Examples of decline code errors in Sage are – Sage Decline Error Code 000062, Sage Error 57, Sage Decline Error – TSYS error codes, Sage 50 Decline Code Error 14, Sage Decline Error Code 0005 and so on.

What are the Reasons behind the Sage Decline Error – Sage TSYS Error Codes?

TSYS stands for Total System Services. It is a one-stop solution for payment processing, credit card issuing and merchant acquiring in the United States. TSYS, when combined with Sage, can provide complete payment solutions for businesses and professionals. There can be a number of reasons for Sage TSYS Error Codes to arise and might also come down to the capabilities of the safety of the financial institution in question. For these reasons, Sage 50 provides added security as it handles monetary transactions on a daily basis as a fault in security might lead to decline errors. Often, financial institutions decline transactions because of proper causes like failing to perform a procedure correctly, failing to provide the correct security information or if the institution suspects an unauthorized transaction. To accept maximum precedence dealing effectively through calling within the side the Sage Technical guide assist desk for dealing with Sage decline errors.

Different Sage TSYS Error Codes

Some of the major Sage TSYS Error Codes and their meanings are mentioned below-

1. Error code 0 – This error code indicates that a transaction has been approved and completed properly without any constraints.

2. Error code 2 – This error code indicates the issuer has provided proper reference.

3. Error code 3 – This error code indicates that the provided Merchant ID for the transaction is invalid or does not match.
4. Error code 00 or 85 – This error code indicates a problem with the address mentioned in the transaction. The following could be some of the issues with the address :

i) Only 9 digits of the provided ZIP code are correct.

ii) Only 5 digits of the provided ZIP code are correct.

iii) Because of incompatible formats, the street address may not have been verified properly and can clash with other international addresses.

5. Error code 12 – The error code signifies that the transaction is not valid.
6. Error code 00 or 8-This error code indicates that the required version for the transaction is not available. The causes leading to this error include :
7. The availability of the provided address is not valid.

2. The provided address does not facilitate international transactions.

3. The issuer is a non-US issuer who does not participate.

7. Error code 75 – The user encounters this error code when they exceed the maximum no of attempts while entering the PIN code.
8. Error code 4 – This error code signifies an issue with pick up card

9. Error code 5 – The error code indicates that the institution does not honor the transaction.

10. Error code 13 – This error code suggests that the amount is not valid.

11. Error code 14 – This error code indicates that the provided card number is not valid.

1. Error code 63 – This error code signifies that a security breach has taken place while performing the transaction.

How to Resolve Sage Decline Error – Sage TSYS Error Codes?

If you come across any of the TSYS Error Codes listed above, you may refer to the list of the Master Error Codes provided in all processors. To locate the PDF related to the specific error code, press CTRL+ F after locating the file.

We hope the points discussed above would help you a great deal to know what the Sage Decline Error- Sage TSYS Error Codes are and how o resolve them. If you are still unable to resolve this decline error, we recommend that you should consult with an experienced Sage professional.

List of Sage Decline Codes for TSYS

Error Ineligible 00 or 85 Not a email / telephone order, Decline 51 Insufficient funds No Save Account 53 No savings account

Frequently Asked Questions (FAQs)