Solve Sage 50 Decline Error | Sage TSYS Error Codes

Updated On: June 23, 2025 9:04 am

Sage 50 is well appreciated all over as one of the most efficient accounting software for businesses and professionals dealing with accounting. However, one thing we should understand is that no software can be 100% free of errors and Sage 50 also has its fair share of such issues. Many users have written to us that they have faced the Sage 50 Decline Error- Sage TSYS Error Codes and are looking for easy solutions to fix the same.

We understand it can be extremely disturbing to come across such errors while being in the middle of something important. This is the reason why we will tell you some easy methods to resolve this issue in this blog.

Before proceeding to troubleshoot, let’s start with the basics. Let’s get to know what a decline error code is all about.

What is a Sage 50 Decline Code?

If a user comes across a decline error, he should be aware that the error is associated with financial institutions. You may encounter such errors while making a payment through a credit or debit card. A decline code describes the reason (s) why a specific card transaction was declined. This error could have several causes. It could be about the security of the financial institution in question. Any flaw in the security system of the institution may lead to decline errors. Financial institutions frequently reject transactions due to issues such as failure to follow proper procedures, failure to provide authenticated security information, or suspicion of an authorized transaction. Examples of decline code errors in Sage are – Sage 50 Decline Error Code 000062, Sage Error 57, Sage Decline Error – TSYS error codes, Sage 50 Decline Code Error 14, Sage 50 Decline Error Code 0005 and so on.

Reason Behind Sage 50 Decline Error – Sage TSYS Error Codes

TSYS stands for Total System Services. It is a one-stop solution for payment processing, credit card issuing and merchant acquiring in the United States. TSYS, when combined with Sage, can provide complete payment solutions for businesses and professionals. There can be a number of reasons for Sage TSYS Error Codes to arise and might also come down to the capabilities of the safety of the financial institution in question. For these reasons, Sage 50 provides added security as it handles monetary transactions on a daily basis as a fault in security might lead to decline errors. Often, financial institutions decline transactions because of proper causes like failing to perform a procedure correctly, failing to provide the correct security information or if the institution suspects an unauthorized transaction. To accept maximum precedence dealing effectively through calling within the side the Sage Technical guide assist desk for dealing with Sage 50 decline errors.

Different Sage TSYS Error Codes

Some of the major Sage TSYS Error Codes and their meanings are mentioned below-

• Sage Error code 0: This error code indicates that a transaction has been approved and completed properly without any constraints.
• Sage Error code 2: This error code indicates the issuer has provided proper reference.
• Sage Error code 3: This error code indicates that the provided Merchant ID for the transaction is invalid or does not match.
• Sage Error code 00 or 85: This error code indicates a problem with the address mentioned in the transaction. The following could be some of the issues with the address :
  • Only 9 digits of the provided ZIP code are correct.
  • Only 5 digits of the provided ZIP code are correct.
  • Because of incompatible formats, the street address may not have been verified properly and can clash with other international addresses.
• Sage Error code 12: The error code signifies that the transaction is not valid.
• Sage Error code 00 or 8: This error code indicates that the required version for the transaction is not available. The causes leading to this error include :
• The availability of the provided address is not valid.
  • The provided address does not facilitate international transactions.
  • The issuer is a non-US issuer who does not participate.
• Sage Error code 75: The user encounters this error code when they exceed the maximum no of attempts while entering the PIN code.
• Sage Error code 4: This error code signifies an issue with pick up card
• Sage Error code 5: The error code indicates that the institution does not honor the transaction.
• Sage Error code 13: This error code suggests that the amount is not valid.
• Sage Error code 14: This error code indicates that the provided card number is not valid.
• Sage Error code 63: This error code signifies that a security breach has taken place while performing the transaction.

Also Read: Fix Sage 50 Access Denied Error

How to Resolve Sage 50 Decline Error – Sage TSYS Error Codes?

If you come across any of the TSYS Error Codes listed above, you may refer to the list of the Master Error Codes provided in all processors. To locate the PDF related to the specific error code, press CTRL+ F after locating the file.

We hope the points discussed above would help you a great deal to know what the Sage 50 Decline Error- Sage TSYS Error Codes are and how o resolve them. If you are still unable to resolve this decline error, we recommend that you should consult with an experienced Sage professional.

List of Sage 50 Decline Codes for TSYS

Error Ineligible 00 or 85 Not a email / telephone order, Decline 51 Insufficient funds No Save Account 53 No savings account:

Authorization Response Message	Response Code	Meaning/Definition
Approval	00	It was approved and completed
Address Match	00 or 85	Address matched only
>Address Match	00 or 85	Street Address match for international transaction. Postal Code was not verified because of incompatible formats  (Acquirer sent both street address and Postal Code)
Exact Match	00 or 85	Exact match, 5-character numeric ZIP
Exact Match	00 or 85	Exact match, 9-character numeric ZIP
Exact Match	00 or 85	Street Address match for international transaction
Exact Match	00 or 85	Street Address match for international transaction
No Match	00 or 85	No address or ZIP match
Retry	00 or 85	Issuer system unavailable
Serv Unavailable	00 or 85	Service not supported
Serv Unavailable	Street Address and Postal Code not verified for international transactions because of	Incompatible formats (Acquirer sent both street and Postal Code)
Ver Unavailable	00 or 85	Address information not verified for international transaction
Ver Unavailable	00 or 85	Address Unavailable
Ver Unavailable	00 or 85	Non-U.S. Issuer does not participate
Zip Match	00 or 85	5-character numeric ZIP match only
Zip Match	00 or 85	9-character numeric ZIP match only
Zip Match	00 or 85	Postal Codes match for international transaction, Street Address not verified because of incompatible formats (Acquirer sent both street address and Postal Code
Call	01	Refer to issuer
Call	02	Refer to issuer-Special condition
Term ID Error	03	Invalid Merchant ID
Hold-call or Pick Up Card	04	Pick up card (no fraud)
Decline	05	Do not honor
Error XXXX	06	General error
(Check Service Custom Text)	06*	Error response text from check service
Hold-call or Pick Up Card	07	Pick up card, special condition (fraud account)
Invalid Trans	12	Invalid transaction
Amount Error	13	Invalid amount
Card No. Error	14	Invalid card number
No Such Issuer	15	No such issuer
No Action Taken	21	Unable to back out transaction
No Reply	28	File is temporarily unavailable
No Credit Acct	39	No credit account
Hold-call or Pick Up Card	41	Lost card, pick up (fraud account)
Hold-call or Pick Up Card	43	Stolen card, pick up (fraud account)
No Check Account	52	No checking account
Expired Card	54	Expired card
Wrong PIN	55	Incorrect PIN
Serv Not Allowed	57	Transaction not permitted-Card
Serv Not Allowed	58	Transaction not permitted-Terminal
Decline	61	Exceeds withdrawal limit
Decline	62	Invalid service code, restricted
Sec Violation	63	Security Violation
Decline	65	Activity limit exceeded
PIN Exceeded	75	PIN tries exceeded
Unsolic Reversal	76	Unable to location, no match
No Action Taken	77	Inconsistent data, rev., or repeat
No Account	78	No account
Already Reversed	79	Already reversed at switch
Date Error	80	Invalid date
Encryption Error	81	Cryptographic error
Cashback Not App	82	Cash back limit exceeded
Can’t Verify PIN	83	Cannot verify PIN
Card OK	85	No reason to decline
Can’t Verify PIN	86	Cannot verify PIN
No Reply	91	Issuer or switch is unavailable
Invalid Routing	92	Destination not found
Decline	93	Violation, cannot complete
Duplication Trans	94	Unable to locate, no match
System Error	96	System malfunction
Failure CV	CV	Card Type Verification Error
Acct Length Err	EA	Verification error
Check Digit Err	EB	Verification error
CID Format Error	EB	Verification error
Failure HV	HV	Hierarchy Verification Error
Cashback Not Avl	N3	Cash back service not available
Decline	N4	Exceeds issuer withdrawal limit
CVV2 Mismatch	N7	CVV2 Value supplied is invalid
Stop Recurring	R0	Customer requested stop of specific recurring payment
Stop Recurring	R0	Customer requested stop of specific recurring payment
Stop Recurring	R1	Customer requested stop of all recurring payments from specific merchant
Stop Recurring	R1	Customer requested stop of all recurring payments from specific merchant
Approval	T0	First check OK and has been converted
Cannot Convert	T1	Check is OK but cannot be converted. This is a declined transaction
Invalid ABA	T2	Invalid ABA number, not an ACH participant
Amount Error	T3	Amount greater than limit
Unpaid items	T4	Unpaid items, failed negative file check
Duplicate Number	T5	Duplicate check number
MICR Error	T6	MICR Error

Final Words

Hopefully the given article is useful and you can easily resolve the Sage 50 Decline Error | Sage TSYS Error Codes issue. If you are facing any issue to fix this error then you can consult with our Sage support team.

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