Sage ERP X3 Index Incorrect Error

The Sage ERP X3 is a software that has embedded a wide spectrum of tools and functions for businesses and provides them with an enriching experience. It provides useful functions that go beyond accounting and helps businesses manage their operations better and boost revenue. It looks after the unique needs of the supply and manufacturing industries as well. With the help of the useful functions embedded in it, businesses in these industries can enhance the quality and quantity of their products. No wonder why it is extremely popular among the business community these days.

However, many users of Sage ERP have written to us that they have received the Sage ERP X3 Index Incorrect Error message of late. Have you also faced this error recently and are looking for easy solutions to fix it? Your search ends here. In this blog, we will show you multiple methods to resolve this issue. Simply implement the steps mentioned, get rid of this issue and continue to enjoy the unmatched benefits of the Sage ERP X3 package.

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Before proceeding to troubleshoot, let’s first understand what this issue is all about..

What is the Sage ERP X3 Index Issue? Why does this Issue Occur?

Users often experience the Sage ERP X3 error while trying to access this package. The error message pops up as ‘ITPPCU (99): Index Incorrect’. This issue occurs in scenarios related to the grid of items displayed. This error may also occur when a product has over 99 suppliers attached to it.

What are the Advantages of the Sage ERP X3 Package?

The Sage ERP X3 package can bring manifold advantages for businesses in the supply and manufacturing industries. Some of them are mentioned below-

• Provides proper monitoring of your warehousing and inventory functions
• It provides real-time visibility concerning the supply chain 
• Helps you expedite the response time of your customers.
• Provides real-time information related to what your customers think about your products.

What is the Procedure to Resolve Sage ERP X3 Index Incorrect Error

Here, we will discuss multiple methods to fix the Sage ERP X3 Index Incorrect Error –

Method 1 – Block Table Without the Help of an Activity Code

The main supplier grid in Sage ERP X3 is called the Block Table. To fix this issue, you should first set a higher number for the Line variable. Do make sure that this value covers up almost all the lines for the concerned data product. Now, you will need to set an Activity Code in order to secure the change. Make sure to save and re-check the accuracy displayed on the screen. You should be able to get rid of the error by now.

Method 2 – Block Table with the Help of an Activity Code

In certain scenarios, an activity code is used to define the maximum number of lines in the block table. For example, in some of the screens, the Activity Code ‘SOH’ is assigned to define the table, instead of hardcoded digits for the lines on the table. The number of lines linked to the SOH activity code is assigned a number such as 200.

If over 200 lines are considered on the sales order, this value should be changed automatically at the Activity Code set. This is shown below-

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Final Words

We hope the troubleshooting steps mentioned above would help you fix the Sage ERP X3 Index Incorrect Error issue on your workstation. If you are still not able to get rid of this issue, or, if you experience any difficulties in carrying out the above-mentioned steps, we would recommend you to speak to the certified Sage experts.

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