How to Fix Sage Error: “I/O Error in the file [directory][dat file]”
When the System failed to read the directory files then several types of errors. The i/o error is one of them it usually triggers in the Address.dat, Alarm.dat, Alert.dat, AdvData.dat,Review.dat, Rstyle.dat, Phase.dat, etc. This error happens because of a bad sector on a hard drive or corrupted file and more. The below article is rounded up with a guide to fix Error: “I/O Error in the file [directory][dat file]”
Sage is one of the most sought-after financial software out there. It has proved to be reliable and accessible by most small businesses for their accounting-related requirements. However, much like the other software, this is not free from errors. One of the commonly occurring errors is Sage Error: “I/O error in file ..JRNLROW.DAT’. This usually occurs in case of a bad sector on a hard drive. Another major reason is corrupt files and others. So, how do you fix this and what are the main reasons for the same?
User Navigation
- What are the Primary Causes of the “I/O Error in the file [directory][dat file]”?
- How to Resolve Sage Error “I/O Error in the file [directory][dat file]”?
- Accounting Professionals & Specialized Experts
- đź’ Frequently Asked Questionsđź’
- How would I Check Hard Drive Errors?
- Can I fix the corrupted file issue for I/O error fixation without Data Corruption?
- How would I Reindex Files in Sage 50?
- What If I Need to change the Accounting Period to Fix the i/o Errors?
- How can I check the Data File Permissions in Sage 50?
- How would I Run the Repair in Sage 50 to fix I/O Error in the File [directory][dat file]?
What are the Primary Causes of the “I/O Error in the file [directory][dat file]”?
- Wrong file settings
- Unable to read the file
- Network connection loss
- The mapped drive is incorrectly mapped
- Corrupted file
- Hard drive bad sector
- Wrong permissions on the shared folder
- Data path does not contain Company data folder
Read More-: Sage Error I/O Error in variable length part of record in .DAT file
How to Resolve Sage Error “I/O Error in the file [directory][dat file]”?
Here is the list of solutions to fix the I/O error in directory files: Before proceeding with troubleshooting steps make sure you have rebooted the system.
Total Time: 35 minutes
Method 1- If the File is not Present
Following is the list of steps:
If you are on a network ensure that the mapped drive is mapped to the right server name then here are the steps:
🔹 Reboot all the system with Sage 50-US editionÂ
🔹 If the issue persists then delete the file in the I/O error then run a repair software through the system hosting the Sage 50 data.
🔹 Run repairÂ
🔹 Check if the file with tax is then required to reinstall the advanced tax service update.
Method 2- Verify File Permissions
Check the data file permissions with the below steps:
🔹 Locate the Shared folder and then give a right-click on itÂ
🔹 Choose PropertiesÂ
🔹 Click tab named SharingÂ
🔹 Select Advanced SharingÂ
🔹 Click on the box named Share this folder
🔹 Select Permissions tab
🔹 Hit Add optionÂ
🔹 Enter in the individual window the groups or usernames that will require access to Sage 50
🔹 Additionally, embed the System groupÂ
🔹 Now give a hit on the tab named Check Names to test the user namesÂ
🔹 Choose OK
🔹 Provide each added user or group Full controlÂ
🔹 Hit OKÂ
🔹 It will launch Advanced Sharing Window
🔹 Click Ok
🔹 Check Administrators & system with Full ControlÂ
🔹 Hit OK
Method 3- Run Integrity Check
🔹 Choose Help button
🔹 Click Customer support & service
🔹 Choose Integrity CheckÂ
🔹 Hit Backup tab
🔹 Provide backup a name, select the location to save the backup, and then click SaveÂ
🔹 It will display Integrity Check Window
🔹 Choose Reindex files
🔹 Click on the list named Reindex file, choose the file with errorÂ
🔹 Choose OK
🔹 If you get an error message that the file failed to be reindexed then search out of the file location
🔹 Now right-click on the file and then choose PropertiesÂ
🔹 If the check box is named Read-only, unselect it and then retry the file reindexingÂ
🔹 If the file was not read-only then restore a backup made before getting the issue
Method 4- Company Data Folder Failed in Data Path
If the company data folder is not in the data path then here are the steps:
🔹 Search the folder location with the listed file and then copy the entire data folder.
🔹 Find the data path with the following instructions
🔹 Open Sage 50 softwareÂ
🔹 Hit the File button then click the Open Company tab
🔹 Now drag the window corner to display the full directoryÂ
🔹 The data path appears in the directory, minus the company name truncated spell
🔹 To search the program path you need to give a right-click on the icon named Sage Shortcut
🔹 Hit Properties tab
🔹 The target line is highlighted in the blue color minus Peachw.exe is known as the program pathÂ
🔹 Hit Open File location to open the program path
🔹 Paste the folder into the data pathÂ
🔹 At last check, you can open the Company file
Method 5- Reading/Writing to UserPref.dat
🔹 For this firstly close the Sage 50Â
🔹 Now give a right-click on itÂ
🔹 Hit Run as administrator
Also Read-: How to Resolve Sage 50 General.dat Error
Hopefully, the information is enough to fix the Sage error: “I/O Error in the file [directory][dat file]”. In case you still experience the error then get connected to experts. Use a phone number, email address, or live chat to resolve the issue.Â
Accounting Professionals & Specialized Experts
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đź’ Frequently Asked Questionsđź’
How would I Check Hard Drive Errors?
🔹 Search icon named Start button and give a right-click on itÂ
🔹 It will launch Windows ExplorerÂ
🔹 Click Computer to see the drives appears in the right corner
🔹 Now give a right-click on the drive you need to checkÂ
🔹 Hit PropertiesÂ
🔹 Choose Tools optionÂ
🔹 Select Check Now tab
🔹 It will display a window named check disk<disk name>
🔹 Choose check box named Automatically fix file system errors
🔹 Hit Start button
🔹 Choose Schedule disk check in case there appears Schedule disk check
🔹 Exit all active programs
🔹 Restart the system
Can I fix the corrupted file issue for I/O error fixation without Data Corruption?
Yes, you can resolve the issue by reindexing the corrupted file.
How would I Reindex Files in Sage 50?
🔹 Fix i/o errorsÂ
🔹 Now reestablish file that is out of sync or missingÂ
🔹 Choose reindex file on the left cornerÂ
🔹 Now highlight the Reindex file list
What If I Need to change the Accounting Period to Fix the i/o Errors?
🔹 Hit TasksÂ
🔹 Locate System button and then Change Accounting period
🔹 Choose the accounting period in the Sage 50 main screenÂ
🔹 Click on the desired accounting period then Hit OK
🔹 Hit the No button to the “Would you like to print your invoices or checks before continuing?”
🔹 Choose No tab to question named “Would you like to print your reports before continuing?”
🔹 If asking the question ” Would you like to run an Internal Accounting Review?” then Select No button
🔹 Click Yes to change to the desired period
How can I check the Data File Permissions in Sage 50?
🔹 Firstly find the data path and then right-click on the folder named companyÂ
🔹 Click tab named security
🔹 Check Administrators & systems with Full control
🔹 Hit OK
How would I Run the Repair in Sage 50 to fix I/O Error in the File [directory][dat file]?
🔹 Hit Start button
🔹 Click Search boxÂ
🔹 Enter appwiz.cpl and hit EnterÂ
🔹 Locate Programs and Features and give a right-click on the Sage 50 Accounting option
🔹 Choose Change tab
🔹 Hit Repair button
🔹 Select Next optionÂ
🔹 Now the repair will runÂ
🔹 At last hit the Finish tab
🔹 Next, install the program updates.
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