Fix Sage I/O Error in the File Directory

Updated On: February 13, 2025 7:11 am

When the System failed to read the directory files then several types of errors. The i/o error is one of them it usually triggers in the Address.dat, Alarm.dat, Alert.dat, AdvData.dat, Review.dat, Rstyle.dat, Phase.dat, etc. This error happens because of a bad sector on a hard drive or corrupted file and more. The below article is rounded up with a guide to fix Sage I/O Error in the file [Directory][DAT File].

Sage is one of the most sought-after financial software out there. It has proved to be reliable and accessible by most small businesses for their accounting-related requirements. However, much like the other software, this is not free from errors.

One of the Commonly Occurring Errors is Sage I/O Error in File

Address.dat	AdvData.dat	AdvHist.dat	Aflocat.dat	Alarm.dat	Alert.dat
Apiaccss.dat	Atmntbdl.dat	Attchmnt.dat	Audittr.dat	Avgdtpay.dat	Bankrec.dat
Bddetail.dat	Bddetail.dat	Bomhist.dat	Budget.dat	Budgetar.dat	Cashflow.dat
Cfacct.dat	Cftrans.dat	Chart.dat	Chartar.dat	ChgOrder.dat	CODetail.dat
Company.dat	Connco.dat	Contacts.dat	Cosess.dat	Cost.dat	Customer.dat
Defprfld.dat	EarnSumm.dat	Employee.dat	EmpPayinf.dat	Empprfld.dat	Esprfld.dat
EsWage.dat	Event.dat	Eventlog.dat	Evntcls.dat	Forecast.dat	Foredetl.dat
General.dat	GLCoat.dat	Grpdata.dat	Invchain.dat	Invcomp.dat	Invcost.dat
Jobest.dat	Jrnlcls.dat	Jrnlhdr.dat	Jrnlrow.dat	Jrnlsno.dat	Lineitem.dat
NotAdMsg.dat	NotCdVal.dat	NotMsg.dat	NotRecip.dat	NotRules.dat	Notifica.dat
Olacct.dat	Oltrans.dat	Paymethd.dat	Pepusage.dat	Periodar.dat	Permiss.dat
Phase.dat	Project.dat	QtyDisc.dat	RaiseHst.dat	Recon.dat	Recpttag.dat
Recurex.dat	Report.dat	Review.dat	Roles.dat	Rptdata.dat	Rptfilts.dat
Rstydef.dat	Rstyle.dat	Statcode.dat	Stathist.dat	Statnote.dat	Storetrx.dat
Stxdhr.dat	Stxrow.dat	Syspref.dat	Taxauth.dat	Taxcode.dat	Taxtable.dat
Template.dat	Ticket.dat	Unitmeas.dat	Userpref.dat	Userrole.dat	Vendins.dat
Vendor.dat	Worktkt.dat

This usually occurs in case of a bad sector on a hard drive. Another major reason is corrupt files and others. So, how do you fix this and what are the main reasons for the same?

Causes of Fix Sage I/O Error in the Dile Directory

• Wrong file settings.
• Unable to read the file.
• Network connection loss .
• The mapped drive is incorrectly mapped.
• Corrupted file.
• Hard drive bad sector.
• Wrong permissions on the shared folder.
• Data path does not contain Company data folder.

Causes of I/O Error writing .dta File:

This error comes out such I/O errors are caused by the disk or file system being full.

Read More : Sage Error I/O Error in variable length part of record in .DAT file

How to Resolve Fix Sage I/O Error in the File Directory?

Here is the list of solutions to fix the I/O error in directory files: Before proceeding with troubleshooting steps make sure you have rebooted the system.

Method 1: If the File is not Present

Following is the list of steps:
If you are on a network ensure that the mapped drive is mapped to the right server name then here are the steps:

• Reboot all the system with Sage 50-US edition.
• If the issue persists then delete the file in the I/O error then run a repair software through the system hosting the Sage 50 data.
• Run repair.
• Check if the file with tax is then required to reinstall the advanced tax service update.

Method 2: Verify File Permissions

Check the data file permissions with the below steps:

• Locate the Shared folder and then give a right-click on it 
• Choose Properties 
• Click tab named Sharing 
• Select Advanced Sharing 
• Click on the box named Share this folder
• Select Permissions tab
• Hit Add option 
• Enter in the individual window the groups or usernames that will require access to Sage 50
• Additionally, embed the System group 
• Now give a hit on the tab named Check Names to test the user names 
• Choose OK
• Provide each added user or group Full control 
• Hit OK 
• It will launch Advanced Sharing Window
• Click Ok
• Check Administrators & system with Full Control 
• Hit OK

Method 3: Run Integrity Check

• Choose Help button
• Click Customer support & service
• Choose Integrity Check 
• Hit Backup tab
• Provide backup a name, select the location to save the backup, and then click Save 
• It will display Integrity Check Window
• Choose Reindex files
• Click on the list named Reindex file, choose the file with error 
• Choose OK
• If you get an error message that the file failed to be reindexed then search out of the file location
• Now right-click on the file and then choose Properties 
• If the check box is named Read-only, unselect it and then retry the file reindexing 
• If the file was not read-only then restore a backup made before getting the issue

Method 4: Company Data Folder Failed in Data Path

If the company data folder is not in the data path then here are the steps:

• Search the folder location with the listed file and then copy the entire data folder.
• Find the data path with the following instructions.
• Open Sage 50 software.
• Hit the File button then click the open Company tab.
• Now drag the window corner to display the full directory. 
• The data path appears in the directory, minus the company name truncated spell.
• To search the program path you need to give a right-click on the icon named Sage Shortcut.
• Hit Properties tab.
• The target line is highlighted in the blue color minus Peachw.exe is known as the program path.
• Hit open File location to open the program path.
• Paste the folder into the data path.
• At last check, you can open the Company file.

Method 5: Reading/Writing to UserPref.dat

• For this firstly close the Sage 50 
• Now give a right-click on it 
• Hit Run as administrator

Also Read : Sage 50 General.dat Error

Conclusion!

Hopefully, the information is enough to fix the Sage I/O Error in the file [Directory][DAT File]. In case you still experience the error then get connected to experts.

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