How to Fix Sage 50 Error 1923

Updated On: March 7, 2024 11:39 am

There are times when, working on Sage one comes across the ‘Sage Error 1923’. It usually appears during the software installation process within the system. This error code 1923 can lead to multiple errors, such as Sage 50 1920 and 1722.

In this blog, we will look at a common error experienced by Sage users- the Sage 50 error 1923. When this error occurs, the user would get the error message – “Error: “1923. The Sage data service could not start. “If you are also troubled by this error message of late, we may just be your savior. In this blog, we will discuss why this error message appears at all and will also provide multiple methods to fix it. 

Let’s proceed then!

What are the Causes of Sage 50 Error 1923?

Users often experience this error while installing the Sage 50 Cloud Accounts. The primary reasons behind the occurrence of the Sage 50 Error 1923 are listed below-

• Administrator access issues on the system
• The Installation is blocked by an anti-virus installed on the system
• Attack by a malware or virus
• Data service is not available on the system 
• Corrupted or damaged Windows file
• The User Account has an insufficient balance
• Incomplete installation of the software
• Improper Shutdown of the system

Read More : How to Fix Sage 50 Error 1719

How to Fix Sage 50 Error 1923?

Here, we are providing multiple methods to resolve this Sage 50 error 1923. Please follow the steps sequentially-

Method 1: Check if you have the Administrative Rights

• Go to the Control Panel 
• Locate the User Accounts tab  and click on it
• Verify if the active user accounts appear on the right 
• If you have the Administrative Rights, the word ‘Administrator’ will be displayed below your Account name

Method 2: Verify the Sage Data Service

• Press Windows + R 
• Type “services.msc” on the text box
• Press Enter
• Locate the Sage 50 Accounts Service vXX . Check the exact name from the list 
• Close the services window
• Open the Run Window
• Type cmd in the box 
• Click OK to proceed
• Type sc delete [name of the service]
• Press Enter 
• Type Exit and press Enter 
• Now, restart the System and log in as Administrator

Method 3: Scan the Microsoft Management Console

• Click on Windows Start 
• Type MMC in the text box and click OK to proceed
• Select Add/Remove Snap
• Double click on the Group Policy Object Editor and click Add
• To modify, navigate to the relevant Group Policy Object
• Choose OK 
• Click Finish
• Go to Policy>>Configuration>>Windows settings>>security
• Now navigate to local policies>>user rights assignment
• Double click on Log on
• Add a User only if he has a proper account list, by ticking the check box
• You will need to install the Sage updates manually
• Go to Menu and click on Help to check for available updates from the dropdown list 
• Download a repair kit from a trusted source on the internet
• After the installation is complete, perform a Scan 
• Now click on the Fix Error tab
• Finally, restart the system

Method 4: Fix Errors in the MS .NET Framework

• Press the Windows +R keys together  
• The Run dialog box will come up
• Type CMD 
• Write sfc/scannow
• A message will appear, indicating the start of the system scan
• Fix the integrity violations, if found 
• Check the version of the MS .NET Framework, if the error message still appears
• Install the software again

Also Read : The User you Entered is Already Logged into Sage 50 Error

Final Words

In this blog, we have suggested some simple but, highly effective methods to fix the Sage 50 Error 1923 once and for all. We hope this will help you resolve the issue. If you looking for Sage 50 technical support chat online.

Frequently Asked Questions (FAQs)