Sage Error Code 3101

sage 50 error 3101

The Sage Error Code 3101 ( also called Access Error 3101) occurs when the MS Access database linked to the Sage application crashes or fails when running. If you are also facing this issue, you have landed in the right place. In this blog, we will look at some easy remedies to fix this issue. Simply go through this blog, perform the steps mentioned sequentially and keep your system free from this error!

Here we go!

What Causes the Sage Error Code 3101? What are its Symptoms?

Although many technical reasons may contribute to this error, we will list the most prominent ones here-

  • Incompatible programs running at the same time
  • Issues with your computer memory
  • Due to a bad graphics driver
  • A malware/virus infection.

This type of error can occur without warning. You may get the error message on your screen anytime the MS Access is run. You may also experience instances of new files appearing or file deletion. At times, users may also encounter a sudden drop in the speed of the internet connection.

Steps to Fix the Sage Error Code 3101?

Here, we will show multiple methods to fix this issue-

Stop Conflicting Programs

Here are the steps to follow-
🔹 Click Ctrl-Alt-Del together on your keyboard
🔹 The Task Manager window will open up
🔹 The list of programs currently running will be displayed in this window.
🔹 Now, navigate to the Processes tab and click on it
🔹 Stop the programs one by one by highlighting each of them
🔹 Click the End Process button for each of the programs
🔹 Please observe if you are getting the error message every time you stop a process.
🔹 Once you identify the program that is causing the error, you may proceed to the next Troubleshooting method of reinstalling the program.

Update or Reinstall Conflicting Programs

Here are the steps to follow-
A. If you are using Windows 7-
🔹 Click on the Start button
🔹 Click Control panel
🔹 Go to Uninstall a program
B. For Windows 8
🔹 Click the Start Button
🔹 Scroll down and click on More Settings
🔹 Click Control panel
🔹 Go to Uninstall a program
C. For Windows 10
🔹 Go to the search box
🔹 Type Control Panel
🔹 Click the result
🔹 Click on Uninstall a program
🔹 Once you are inside Programs and Features, click on the program that is creating the issue
Click Update/Uninstall.
🔹 If you prefer to update, simply follow the on-screen instructions to complete the process
🔹 In case you chose to Uninstall, follow the prompt to uninstall
🔹 Then you can re-download the program or use the installation disk of the program to reinstall it.

Reinstall the Runtime Libraries

Here are the steps to follow-
🔹 Go to Programs and Features
🔹 Locate and select the Microsoft Visual C++ Redistributable Package.
🔹 From the top of the list Click Uninstall
🔹 Once complete, restart the computer.
🔹 Download the latest redistributable package then install it.

Reinstall the Graphics Driver

Please follow the steps below-
🔹 On your keyboard, press Win+R
🔹 The Run menu will appear
🔹 Type devmgmt.msc and press Enter
🔹 The Device Manager window will open up
🔹 Double-click Display adapters to view the devices
🔹 Locate your graphics driver
🔹 Right-click the driver then click uninstall
🔹 Restart your computer
🔹 Windows will install the graphics driver automatically from Windows Update.

We hope the above discussion would help you resolve the Sage Error Code 3101. If you are still having any issues related to the payment system in Sage 50, we would advise you to get in touch 1800 964 3096 with the Sage experts.

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Frequently Asked Questions (FAQs)

To fix the Sage error code 3101, I am asked to reinstall the Microsoft Visual C++ package. How to do this?

Here are the steps to follow-
🔹 Click on the Windows Start key on your keyboard
🔹 Go to Control Panel
🔹 Click on Programs
🔹 Choose Microsoft Visual C++ 2012
🔹 Select the Uninstall tab
🔹 Reinstall the Microsoft Visual C++ 2012 package.
🔹 Now follow the link mentioned in the Additional Information section to install the Microsoft Visual C++ 2012 package again
🔹 Restart the system

How to fix the Sage error code 3101, if it is caused due to an IE related runtime error?

If the error is related to the Internet Explorer, follow the steps below:
A. Reset your browser
For Windows 7
🔹 Click Start
🔹 Go to Control Panel
🔹 Click Internet Options
🔹 Click on the Advanced tab
🔹 Click on the Reset button.

B. For Windows 8 and 10
🔹 Click on search
🔹 Type Internet Options
🔹 Go to the Advanced tab
🔹 Click Reset.

C. Disable script debugging and error notifications.
🔹 Go to the Internet Options window as shown above
🔹 Now click on the Advanced tab
🔹 Locate Disable script debugging
🔹 Checkmark the radio button next to it
🔹 Next, uncheck the “Display a Notification about every Script Error” box
🔹 Click Apply
🔹 Click OK
🔹 Restart your computer.

What is the Visual C++ Redistributable? Why is it important?

The Visual C++ Redistributable is a package that installs runtime components of Visual C++ libraries. These components are necessary to run the applications developed on Visual Studio 2012 if you do not have Visual Studio 2012 installed on your system. The Visual C++ Redistributable Package installs runtime components of ATL, C Runtime (CRT), Standard C++, MFC, C++ AMP and OpenMP libraries.

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