How to Edit and Delete Transaction (through Receipt or Refund) on Sage
You may face certain situations where you either need to delete the receipt or edit it which you earlier welcomed to serve the customer. It can either be a payment on account or invoice receipt or the refund that you have given them. It depends on the transaction whether it has been bank reconciled or not.
Follow the steps to edit Bank Reconciled Payment on Account or Customer Receipt
- Click on the Banking.
- Now, select the Bank Account. Now, to edit the transaction, you need to select it.
To Edit or Verify the Following Information:
- For an invoice allocated with receipt, follow these steps:
- Click on the Checkbox to clear the field. The invoice will be unallocated from the receipt.
- Click on the Checkbox to clear the field. Now, use the different invoice to allocate the receipt. Now, click on the checkbox to allocate the invoice.
- Now, click on the Paid Column or Discount for an item. This will help you in editing the amount that you have paid against a specific invoice. Now, select the Save button.
- Now, check if any outstanding amount is left or not. You have to save the unallocated amount in the form of account payment. Now, select Yes.
The receipt has been successfully edited and it will show new details in the customer’s account and in your bank.
Steps to Edit Customer’s Refund (Reconciled)
- Select the Banking
- Now, select the bank account and then to edit the transaction, edit it.
Edit or Verify the Following Information:
Follow one of the following steps:
- Click on the checkbox to clear the item and then the refund will be allocated to the different transaction. Now, to refund the transaction, click on the checkbox.
- If there is more than one payment or credit note to be covered, you need to click on the checkbox to mark additional transaction.
- Select the Save button.
The refund has successfully been modified and the new details will be appeared on the customer’s account and in the bank also.
- Now, select Banking
- Select the Bank Account
- To delete the transaction, you need to click on the checkbox, it is next to the transaction.
- Now, select Delete.
- Select Yes.
You would no longer see the transaction in your account. If it is allocated to another transaction, the transaction will be shown the outstanding transaction.
To connect with us
You need to connect with us if you are looking for wide detail on the how to edit or delete the transaction. You can reach us via any mode of communication like our Toll-Free Number +1800-961-4623, our Official Email Address email@example.com or our Sage Live Chat Support Feature which is available on our website www.accountingadvice.co. Once you connect with us, our team will assist you in providing all necessary detail as per your requirement.
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