Sage Pay Error Codes and its Cause with Solution

sage pay errors

The Sage Pay software is a trending payment service provider platform across Europe and some other countries. This system has been introduced to process several payments concerning the company employees. It is one of the popular payment service provider platforms with no setup charges. When using the Sage Pay several times there trigger errors including validation, responsiveness, or issues related to transactions. The below article is rounded with a troubleshooting guide to resolve Sage Pay error codes with causes.

What are Some of the Sage Pay Error Codes?

Total Time: 35 minutes

There are Several types of Error Codes in Sage Pay That are Below:

๐Ÿ”ท Code 1- for incorrect XML
๐Ÿ”ท Code 4020- when asking for user authentication
๐Ÿ”ท Code 1002- authentication failures
๐Ÿ”ท Code 401 when prompt window asks you to for user authentication
๐Ÿ”ท Code 1017 for not permitted transactions
๐Ÿ”ท Code 2180 when you unable to delete the user
๐Ÿ”ท Code 2212 unable to record transactions
๐Ÿ”ท Code 3004 for incorrect amount entry
๐Ÿ”ท Code 2261 for negative surcharge figure
๐Ÿ”ท Code 5994 for an internal server issue
๐Ÿ”ท Code 9998 when request time out
๐Ÿ”ท Code 5998 if encounters duplicate vendor
๐Ÿ”ท Code 9998 if users use special characters or spaces instead of numbers
๐Ÿ”ท Code 10 if signature validate failure

Validation Error Codes:

๐Ÿ”ท 1001- Invalid transaction type
๐Ÿ”ท 1002- Missing company or vendor name
๐Ÿ”ท 1003- Missing TX code of vendor
๐Ÿ”ท 1004- unused types
๐Ÿ”ท 1005- damaged or missed currency
๐Ÿ”ท 1006- Invalid company
๐Ÿ”ท 1007- Missing request description
๐Ÿ”ท 1008-damaged or missing card holder
๐Ÿ”ท 1009- Missing card number
๐Ÿ”ท 1010- Missing expiry date
๐Ÿ”ท 1011- Missing CVC
๐Ÿ”ท 1012- Missing type of card
๐Ÿ”ท 1013- Invalid card name
๐Ÿ”ท 1014- Missing billing surname
๐Ÿ”ท 1015- Missing file name in bills
๐Ÿ”ท 1021- missing surname delivery address
๐Ÿ”ท 1022- Missing file name address
๐Ÿ”ท 1023- Missing first line delivery address
๐Ÿ”ท 1028- currently unused

Response Sage Pay Error Codes:

๐Ÿ”ท Rejected
๐Ÿ”ท Unauthorized
๐Ÿ”ท Malformed request: missing required field
๐Ÿ”ท Invalid for instance; request from incorrect an IP address

Reason Behind Frequently Occurring Sage Pay Errors?

There might several other errors apart from the above-mentioned Sage Pay errors. The most common Sage Pay issues are Sage Pay Error Code 4020 and 3080. Here is the list of factors leading to Sage Pay errors:

  • A failed transaction
  • Card-related issues for payments
  • Issue while payment system integration with the specific company website

Read More-: How to Fix SagePay Error 5999

Steps to Fix Sage Pay Error Code 4020?

The error message 4020 triggers when the user processing payment using the SagePays account. It signifies that the transactions have been made using an incorrect IP address. However, if that IP address is registered and still error displaying on the screen then you have to follow the below steps:

  • First of all, make sure you have login the system as administrator mode
  • Hit Start option
  • Choose System tools
  • Locate option named System restore
  • Choose to restore my system to the previous time and then hit the Next button
  • Click on the advanced system report from the list
  • Hit Restore point list
  • Choose Next tab
  • Once completed then reboot the computer
  • If the error persists then use the control panel window of the SagePay account to add the right IP address

Steps to Fix Sage Pay Error Code 5080?

This error usually occurs when doing form transactions. It will trigger the error message 5080. The primary cause behind it is an invalid encryption password. To fix it you have to log in with administrator credentials into the SagePay admin panel. Follow the below instructions to resolve the SagePay Error 5080:

  • Fill in the right encryption password
  • Now log in using Admin user-id
  • Check the encryption procedure
  • Next, sign in to the Sage Pay account
  • Locate the Transaction button
  • Choose Invalid subsystem
  • The incorrect transaction appears with clarification and an extra Sage Pay error code. Sometimes this error determines the encryption problem.

Also Read-: Sage 100 Payment Credit Card Decline Codes

Final Words!

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๐Ÿ’ Frequently Asked Questions๐Ÿ’ 

What Benefits do I Get with Sage Pay?

๐Ÿ”ท Invoice Payments
๐Ÿ”ท Customization
๐Ÿ”ท Fraud Prevention
๐Ÿ”ท Phone Payments and a wide range of payments.
๐Ÿ”ท Business insights
๐Ÿ”ท Face to Face payments
๐Ÿ”ท Online payments
๐Ÿ”ท Mobile card machines
๐Ÿ”ท Point of Sale integration
๐Ÿ”ท It is having more than 25 currencies.

Why I am Getting Sage Pay Error 2003?

This error encounters because of authorization problems or incorrectly terminated ID.

How Would I Fix the Sage Pay Error Code 3141?

Check the Billing country field of the billing transactions to fix the error.

What is the Reason for the Sage Pay Code 211?

If you enter the value more than the actual value in the transaction.

How Would I Configure Sage Pay form Settings?

๐Ÿ”ท Locate the SagePay form field
๐Ÿ”ท Place a mark to enable it
๐Ÿ”ท Fill in the Vendor name
๐Ÿ”ท Write the encryption password
๐Ÿ”ท Hit Save option.

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