Sage Pay Error Codes and Its Cause with Solution

sage pay errors

The Sage Pay software is a trending payment service provider platform across Europe and some other countries. This system has been introduced to process several payments concerning the company employees. It is one of the popular payment service provider platforms with no setup charges. When using the Sage Pay several times there trigger errors including validation, responsiveness, or issues related to transactions. The below article is rounded with a troubleshooting guide to resolve Sage Pay error codes with causes.

What are Some of the Sage Pay Error Codes?

There are Several types of Error Codes in Sage Pay That are Below:

πŸ”· Code 1- for incorrect XML
πŸ”· Code 4020- when asking for user authentication
πŸ”· Code 1002- authentication failures
πŸ”· Code 401 when prompt window asks you to for user authentication
πŸ”· Code 1017 for not permitted transactions
πŸ”· Code 2180 when you unable to delete the user
πŸ”· Code 2212 unable to record transactions
πŸ”· Code 3004 for incorrect amount entry
πŸ”· Code 2261 for negative surcharge figure
πŸ”· Code 5994 for an internal server issue
πŸ”· Code 9998 when request time out
πŸ”· Code 5998 if encounters duplicate vendor
πŸ”· Code 9998 if users use special characters or spaces instead of numbers
πŸ”· Code 10 if signature validate failure

Validation Error Codes:

πŸ”· 1001- Invalid transaction type
πŸ”· 1002- Missing company or vendor name
πŸ”· 1003- Missing TX code of vendor
πŸ”· 1004- unused types
πŸ”· 1005- damaged or missed currency
πŸ”· 1006- Invalid company
πŸ”· 1007- Missing request description
πŸ”· 1008-damaged or missing card holder
πŸ”· 1009- Missing card number
πŸ”· 1010- Missing expiry date
πŸ”· 1011- Missing CVC
πŸ”· 1012- Missing type of card
πŸ”· 1013- Invalid card name
πŸ”· 1014- Missing billing surname
πŸ”· 1015- Missing file name in bills
πŸ”· 1021- missing surname delivery address
πŸ”· 1022- Missing file name address
πŸ”· 1023- Missing first line delivery address
πŸ”· 1028- currently unused

Response Sage Pay Error Codes:

πŸ”· Rejected
πŸ”· Unauthorized
πŸ”· Malformed request: missing required field
πŸ”· Invalid for instance; request from incorrect an IP address

Reason Behind Frequently Occurring Sage Pay Errors?

There might several other errors apart from the above-mentioned Sage Pay errors. The most common Sage Pay issues are Sage Pay Error Code 4020 and 3080. Here is the list of factors leading to Sage Pay errors:

  • A failed transaction
  • Card-related issues for payments
  • Issue while payment system integration with the specific company website

Steps to Fix Sage Pay Error Code 4020?

The error message 4020 triggers when the user processing payment using the SagePays account. It signifies that the transactions have been made using an incorrect IP address. However, if that IP address is registered and still error displaying on the screen then you have to follow the below steps:

  • First of all, make sure you have login the system as administrator mode
  • Hit Start option
  • Choose System tools
  • Locate option named System restore
  • Choose to restore my system to the previous time and then hit the Next button
  • Click on the advanced system report from the list
  • Hit Restore point list
  • Choose Next tab
  • Once completed then reboot the computer
  • If the error persists then use the control panel window of the SagePay account to add the right IP address

Steps to Fix Sage Pay Error Code 5080?

This error usually occurs when doing form transactions. It will trigger the error message 5080. The primary cause behind it is an invalid encryption password. To fix it you have to log in with administrator credentials into the SagePay admin panel. Follow the below instructions to resolve the SagePay Error 5080:

  • Fill in the right encryption password
  • Now log in using Admin user-id
  • Check the encryption procedure
  • Next, sign in to the Sage Pay account
  • Locate the Transaction button
  • Choose Invalid subsystem
  • The incorrect transaction appears with clarification and an extra Sage Pay error code. Sometimes this error determines the encryption problem.

Final Words!

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πŸ”·Frequently Asked QuestionsπŸ”·

What Benefits do I Get with Sage Pay?

πŸ”· Invoice Payments
πŸ”· Customization
πŸ”· Fraud Prevention
πŸ”· Phone Payments and a wide range of payments.
πŸ”· Business insights
πŸ”· Face to Face payments
πŸ”· Online payments
πŸ”· Mobile card machines
πŸ”· Point of Sale integration
πŸ”· It is having more than 25 currencies.

Why I am Getting Sage Pay Error 2003?

This error encounters because of authorization problems or incorrectly terminated ID.

How Would I Fix the Sage Pay Error Code 3141?

Check the Billing country field of the billing transactions to fix the error.

What is the Reason for the Sage Pay Code 211?

If you enter the value more than the actual value in the transaction.

How Would I Configure Sage Pay form Settings?

πŸ”· Locate the SagePay form field
πŸ”· Place a mark to enable it
πŸ”· Fill in the Vendor name
πŸ”· Write the encryption password
πŸ”· Hit Save option.

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