Fix Sage 50 Could not Find a Printer Driver

Updated On: February 28, 2025 7:36 am

Many of our readers have informed us that they have faced a number of error messages while trying to print from within the Sage 50 application. Have you also experienced any of these messages of late? Are you looking for easy solutions to resolve this issue? Your worries are about to be over.

Let us tell you that out of all error messages related to a printer, the Sage 50 Could not find a Printer Driver error message is a pretty common one. But, you do not need to panic, even if you are facing this issue. By following certain basic troubleshooting methods, you can get rid of this issue for good. Finding it hard to believe? Just go through this blog till the end. Here, we will look at a number of simple solutions to fix this issue.

But, before proceeding to the troubleshooting part, let’s first get to know why this issue occurs in your system in the first place.

Also Read: Sage 50 CA Windows 10 PDF Printer Problems

Possible Causes of Sage 50 Could not Find a Printer Driver Issue

Many technical and functional issues often lead to the occurrence of this issue. Here are some of the most prominent ones-

• Incompatibility issues with Windows.
• Issues with the UAC ( User Account Control).
• Permission issues with respect to programs and users.
• Updates are pending for MS Office and the Sage software.
• Your email program is not compatible with Sage.
• Incorrect settings for the Sage 50 Email writer.
• Updates pending for the printer driver.

Also Read: Sage Error Code 30 -When Trying to E-mail/Print Forms & Reports

Steps to Fix Sage 50 Could not find a Printer Driver Issue

Inorder to Solve Sage 50 could not find a Printer Driver one has to run as Administrator to both Sage 50 and the Email Program. All you need to do is to perform the steps sequentially

But before this you Need to ensure the following:

• The User should shut down their Email and then shut down Sage 50
• Select Properties.
• Now Change the Settings for all the users by Selecting the Compatibility Tab.
• The User needs to Run the Program as an Administrator.
• In case of the Email Program icon also the User needs to Run as Administrator.
• Finally Run both Sage 50 and the Email Program inorder to check if the Error Occurs Again.

User has to Reset the default the Sage 50 Printer Error still occurs

• User has to start by exiting the Sage 50 Software.
• Select an Alternative Printer by Choosing Devices and Printer and then Set a Default Printer.
• Next the User needs to select their previous printer and Set that as Default Printer.
• Next the User has to now shut the “Device and Printer” Window.
• User should first sign in to “Sage Fixed Assets” and Set up an Alternative Printer.

Method 1: Run both the Sage 50 application and the Email program as an Administrator

• Close both the Sage 50 application and the Email program, if open
• Do a right click on the Sage 50 icon on the desktop
• Choose Properties
• Click on the Compatibility tab
• Choose the tab named Change Settings for All Users
• Now checkmark the box next to ‘Run this program as Administrator’ 
• Click Apply
• Click Ok
• Repeat the above steps for the Email program as well
• Try opening the Sage software and the Email program and check if the issue is resolved or not

Method 2: Reset the Default Printer

• Exit from the Sage 50 application
• Click on the Start button
• Click on Devices and Printer
• Locate an alternate printer
• Do a right click on it and choose ‘Set as default printer’
• Next, select the printer that was set previously as your default printer
• Do a right click on it and choose ‘Set as default printer’
• Close the Devices and Printer window
• Now, log in to Sage Fixed Assets
• Navigate to the File section
• Click on the tab named Print Setup
• Click on the alternate printer
• Click OK to continue
• Run the report program and check if the issue is resolved or not

Also Read: How to Fix Sage 50 PDF Problems?

Conclusion!

We hope the steps shown above would help you resolve the Sage 50 Could not find a Printer Driver issue. If you are still troubled by this issue, or, if you are finding it difficult to perform these steps, we would recommend you to consult with some authorized Sage experts.

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