Sage 50 CA Windows 10 PDF Printer Problems

Updated On: December 7, 2023 8:48 am

One of the great things about technology is that it can save us time and help us get our work done more efficiently. In general, the Sage 50 CA Windows 10 PDF printer is a reliable and affordable option for printing documents. However, there are a few issues that users may encounter. There are some tips you can follow to troubleshoot the issue.

A sizeable number of our regular readers and users of Sage 50 have intimated to us that they have been facing various Sage 50 CA Windows 10 PDF Printer Problems of late while printing records or invoices. They informed us that the print job used to get canceled with the message “Print Canceled”. In this blog, we will look at such issues and will get to know the prominent causes that contribute to these issues. We will also discuss a few useful methods to resolve the Sage 50 CA Windows 10 PDF Printer Problems once and for all.

Let’s proceed then.

What are the different Sage 50 CA Windows 10 PDF Printer Problems Faced by users?

Usually, most Sage 50 CA Windows 10 PDF Printer Problems are experienced when a user tries to print records/invoices in. PDF format or while exporting a file as a PDF. They may experience any of the following error messages  –

• Printer not activated error 40
• Printer not activated error 30
• Printer Installation Failed
• Printer not activated error 20

Causes of Sage 50 CA Windows 10 PDF Printer Problems

Some prominent reasons behind these commonly reported issues are as follows-

• Damaged Windows profile
• The Sage PDF Driver may have been uninstalled incorrectly
• The user may be trying to use Sage 50 E-mail Writer as a printer
• The UAC has been enabled
• Incompatible email program.
• Adobe reader is not installed
• The E-mail Writer may have been damaged
• Incorrect set up of the Sage 50 E-mail Writer 
• The latest Windows updates are not yet installed

Also Read-: How to Fix Sage 50 Not Enough Memory for Printing

Fix the Sage 50 CA Windows 10 PDF Printer Problems

Here we are discussing multiple methods to fix this issue-

Method 1: Update the Sage PDF Converter Driver

• Go to the Devices and Printers section
• Right click on the tab labeled Sage PDF Converter 
• Click on Printer Properties
• Now open the Advanced tab 
• Choose Amyuni Document Converter 600

Method 2: Disable the User Access Control (UAC)

Here are the steps to disable the UAC in Windows 10-

• Click on the Start menu
• Click on the search bar and open Control panel
• Now click on the User Accounts section
• Click on the Change User Account Control settings  link
• A toggle bar will be displayed on your screen. 
• Here, drag the button and place it near ‘Never notify’ at the bottom
• Now, click OK to continue
• Click Yes for the changes to take effect

Method 3: Reinstall the Sage 100 PDF Converter

To resolve this issue, Reinstall the Sage 100 PDF Converter:

• Log in to your system as an admin
• Right-click on the Sage 100 icon on the desktop
• Click on the Run as administrator option
• Log into the Sage 100 application
• Select File
• Click on Run from Sage 100 Toolbar
• Now, type PL_AdvancedOptions_Ui in the textbox
• Click OK
• On the window that will appear, click OK to specify the default date
• Click on the Install Converter tab
• Exit from the Paperless Office Advanced Options 
• Print to Paperless now and check whether any Sage 50 PDF printer error is occurring

Also Read-: Facing Issues with Printing Statement in Sage 50

The Footnote

We hope the steps shown above would help you resolve the Sage 50 CA Windows 10 PDF Printer Problems on your system. In case you are experiencing any difficulties in carrying out the above steps, we would recommend you to take help from some experienced Sage professionals.

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