Sage 50 Event Log Not Showing Error

No prizes for guessing why Sage 50 is used extensively all over the world. Businesses of all forms and dimensions are benefitted from the amazing functions incorporated in this accounting software. In addition, Sage has put adequate mechanisms in place to manage the security of data and troubleshoot errors, if any.

An event log is a file that includes information related to the usage and operations of applications, devices or operating systems. Automated security systems or security professionals can access this information in order to manage performance, security and even troubleshoot certain issues.

However, we have been informed by many users of Sage 50 that of late, they are facing issues while trying to view the event log. Whenever they try to open the event log, an error message greets them, which says-

Error: “File System Error 7 in file: EVENTLOG.DAT” when trying to view the event log If you are also being troubled with this issue, we can be of great help. In this blog, we will look at a simple, but effective solution to resolve this issue. If you implement the steps mentioned herein sequentially, we are sure you would get rid of this issue once and for all.

Before proceeding to troubleshoot, let’s first get to know why this issue occurs at all..

What Causes of Sage 50 Event Log not Showing Issue?

Many technical and functional issues in your system may lead to the occurrence of this issue. But, this issue mostly occurs when the EVENTLOG.DAT file is either corrupt or damaged.

What is the Procedure to Resolve Sage 50 Event Log not Showing Issue?

Here, we will discuss a simple method to fix the Sage 50 event log not showing issue –

• Close the Sage 50 application running on all computers
• Navigate to your data path
• Double-click on your specific company folder to open it
• Locate and right-click on the EVENTLOG.DAT file 
• Choose Rename
• Change the file name extension from .DAT to .OLD
• Press Enter
• Open Sage again
• You will receive a prompt asking if you want to create a new and blank EVENTLOG.DAT file
• Click Yes to continue
• Select Maintain
• Now click on the Company Information tab
• Choose Posting Method
• select Batch posting
• Click OK
• Click OK again to close the Maintain Company Information window
• Take a proper backup 
• Shift to Accounting Period 1
• Now go to Tasks
• Select System and click on Unpost
• Select All Journals
• Click OK to proceed
• When the unposting activity is complete, select Tasks
• Go to System and click Post
• Click on All Journals and then press OK
• When finished posting, click on Maintain
• Select Company Information
• Click on Posting Method
• Select Real-time posting and click OK to proceed
• Click OK again to close the Maintain Company Information window
• Check if you are able to view the Event log without an error

In this blog, we tried to provide you with an easy and step-by-step procedure to fix the Sage 50 event log not showing issue. If you are still not able to troubleshoot this issue with the solutions provided above, or, if you have any more queries, you should consult with some authorized Sage experts 1800 964 3096.