How to Fix Sage 50 Hangs on Startup

Sage Hangs on startup

Sage 50 is widely popular among business owners these days. With a range of unmatched features and tools, this software has benefited businesses to meet their accounting needs more effectively.

However, many users of Sage 50 have written to us that they faced the issue of the frequent hanging of the software while starting it. If you are one of them and are looking for easy solutions to fix the issue, we can be of great help. All you need to do is to go through this blog.

What are the Possible Causes of Sage 50 Hangs on Startup Issue?

Many functional and technical issues contribute to the occurrence of the Sage 50 Hangs on Startup issue on your systemrV7OQs4wRFVpiZsUCMMtIqJWCvZH4Aw32MxNR9ZnzuPjP633qZdyYuDPzJGQIFZLk7TAr2OeTkamNvBl1bYxMHOZcWLdy4 QQfusZiFmcBhXwUa gw9DVKFKdw kHOVl79K4CVXW. Some of these are mentioned below –

  • .NET framework getting corrupt
  • The software is being blocked by a real-time scanner
  • Pervasive has stopped working
  • The local admin may have failed to enable . NET in Windows
  • DNS using IPv6 has high latency
  • The DDF. Files present in the company data folder have been damaged
  • The DNS is not working properly
  • An issue in the Firewall Settings

Steps for Fix Sage 50 Hangs on Startup Issue?

Here are a couple of options to fix the Sage 50 Hangs on Startup issue

Total Time: 30 minutes

Try to Reinstall Pervasive

🔹 Open the Sage 50 installation folder on the path- C:>Sage >Sage 50 20xx
browse to the folder named Pervasive Min
🔹 Run the MSI
🔹 Click Next to proceed
🔹 Accept the license agreement
🔹 Click Next
🔹 Click on the Run as a Service tab
🔹 Click Next
🔹 Click Complete
🔹 Click Next
🔹 Click on Install 
🔹 Once the installation process gets completed, click Finish

Stop the Pervasive from Running

🔹 Right click on the taskbar
🔹 Go to Start
🔹 Click on Task Manager
🔹 Click the tab named Processes 
🔹 In Windows 10 or 8, go to the Details tab
🔹 A list will be displayed on your screen. Scroll down and locate the W3dbsmgr.exe file, which is the Database Service Manager for Pervasive
🔹 Now, click on this file 
🔹 Click on End Process 
🔹 Close the Task Manager window
🔹 Check if you are able to start Sage 50 now.

Remove Recently Opened Companies from WindowsImage of Windows icon png Registry

🔹 Close the Sage application
🔹 Press Windows+R keys together on your keyboard
🔹 The Run menu will appear on your screen
🔹 Type regedit in the box provided
🔹 Click OK
🔹 Choose File 
🔹 Click Export 
🔹 Select All
🔹 To Backup the windows registry, type Sage 50 
🔹 Click on Save
🔹 Navigate to the path HKEY_CURRENT_USER\Software\Peachtree\Version\(Version #)\Open History
🔹 A list of companies and their directories (that have been opened on the computer) will be displayed on the right of your screen
🔹 Delete each Company 

Check for Possible DNS Issues by Disconnecting from the Network

🔹 With the Sage Database Repair Utility tool, point to the data local
🔹 Open Sage again
🔹 Activate it and create a new company
🔹 Close the Sage application
🔹 Disconnect from the network either by unplugging the network cable or disabling the network sharing 
🔹 Reconnect to the network
🔹 Change the data path to direct back to the network
🔹 Verify if you are able to open Sage

We hope the troubleshooting steps mentioned above would help you fix the Sage 50 Hangs on Startup issue on your workstation. If you are still not able to get rid of this issue, or, if you experience any difficulties in carrying out the above-mentioned steps, we would recommend you to speak to the Sage experts.


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Frequently Asked Questions (FAQs)


How can I E-file the 941/941B Federal Tax Forms?

🔹 Open the Sage 50 application
🔹 Navigate to the Reports and Forms menu
🔹 Select Forms
🔹 Browse to the Tax Forms section
🔹 The Select a Report or Form window will pop up on your screen 
🔹 Now, double-click on the Payroll Tax Forms tab
🔹 Click on the Available Forms box
🔹 Choose the current 941/Schedule B/941-V Report
🔹 Navigate to the select filing period section 
🔹 Select the relevant year
Please note: If you select a new form, you should select the relevant year again
🔹 Click OK to proceed
🔹 Follow the on-screen instructions to complete the procedure

What are the Basic Requirements of e-filing Tax Form 941 in Sage 50?

You need to fulfill the below-mentioned requirements-
🔹 A compatible Sage 50 version
🔹 An active subscription to Sage 50 Payroll Solutions
🔹 The latest Payroll update
🔹 A stable internet connection
🔹 Enrollment in the IRS e-File program
🔹 10-digit unique code assigned after successful enrollment to the IRS e-File program

How can I Print or E-file the State Quarterly Forms?

🔹 Open the Sage 50 application
🔹 Navigate to the Reports and Forms menu
🔹 Select Forms
🔹 Browse to the Tax Forms section
🔹 The Select a Report or Form window will be displayed on your screen 
double-click on Payroll Tax Forms 
🔹 Click the State form type tab
🔹 Choose your State for which you need to print or E-file
🔹 Open the select filing period section 
🔹 Select the relevant quarter and the year
Please note: If you select a new form, you should select the relevant year and quarter again 
🔹 Click OK 
🔹 Follow the instructions displayed on your screen

Frequently Asked Questions (FAQs)

To Fix the Sage 50 Hangs on Startup Issue, I am Asked to Check if my Internet Security Settings are Set to ‘High’. How to Check This?

🔹 Press the Windows+R keys on your keyboard
🔹 The Run menu will appear on your screen
🔹 Type iexplore on the search box
🔹 Click OK to start the Internet Explorer.
🔹 Click on the Tools icon.
🔹 Choose Internet Options.
🔹 Select the Security tab.
🔹 Click Reset all zones to the default level.
🔹 The Sage 50 application should start now without any hassles as the landing page will be downloaded more quickly now

To Fix the Sage 50 Hangs on Startup Issue, I am Asked to Check if the Regional Settings for the Decimal are Set Properly. How to do this?

🔹 Click the Start menu
🔹 Type Regional Settings
🔹 Scroll down to the Additional Date, Time, & Regional settings section
🔹 On the resultant window, click on the Change date, time and number formats option
🔹 Go to the Formats tab 
🔹 Click on the Additional Settings section
🔹 Make sure to set the Decimal Symbol to a period

My Sage 50 Freezes Frequently. How to Unfreeze it?

Please follow the steps mentioned below-

🔹 Navigate to Start
🔹 Now click on Task Manager
🔹 Click the Processes tab on the top bar
🔹 A list will appear on your screen.
🔹 Select Sage50Accounting.exe from this list
🔹 Now click on the End Process tab
🔹 Close the Task Manager window
🔹 Check if you are able to fix the freezing issue in Sage 50 2022.

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