Sage License Key won’t work

With its amazing bunch of features and tools, Sage 50 has been helping businesses streamline their accounting functions with improved efficiency. However, many of its users have reported that they are facing issues related to the Sage license key or activation key. If you are one of them, please go through this blog. Here, we will discuss some pretty simple methods to fix this commonly reported issue Sage License Key won’t work.

What Causes issues Sage License Key won’t Work ?

Some prominent reasons why users face such issues are listed below-

• The server is not activated
• Issues with the Domain Name Service (DNS) 
• Workstations are unable to ping the server by name and hence return the incorrect IP Address
• The server is having a different version of Sage than that of the workstation

Read More : Resolved Activation Key for Sage 50 is Invalid or Could not be Read

How to Fix issues Sage License Key won’t Work ?

Here are some useful methods to fix such issues:

Method 1: Check if both the Computers are Using the Same Version

If both the computers are not using the same software version, one needs to be upgraded to match the versions. Here is how to do this-

• Open Sage 50 
• Navigate to the Help section
• Click on the tab labeled Sage 50 Activation License and Subscription
• Now select the Change your Current version option
• Click OK 
• Next, provide the Serial Number of the new version to activate it the new version
• After completion, Close Sage 
• Open Sage 50 again
• Check if the error still persists.

Method 2: Check if your Data Path is Correct in your ini File

• Close Sage 50 on all computers
• Browse to C:\Programdata\Sage\Peachtree
• Locate the file named PeachtreeXXX.ini.

Please Note: xxx will be different as per the particular Sage 50 version installed. For example

• For Sage 50 2019 = Peachtree260.ini
• For Sage 50 2020 = Peachtree270.ini
• For Sage 50 2021 = Peachtree280.ini
• Right click on it and choose Edit
• Next, browse to the data path
• Check if the location is correct. It should point to the data path on the server, but with a mapped drive. If not, check if you have a mapped drive to the Share that includes the data on the server.

Method 3: Check if the Computer can Ping the Server

• Log in to the server
• Press WINDOWS + R keys together 
• The Run command prompt will be displayed
• Type cmd 
• Click OK to proceed
• Type ipconfig and press ENTER
• Note down the IPv4 Address
• Type Hostname and tab ENTER
• Note down the computer name
• Now go to the workstation
• Repeat Steps 1 to 9
• Type ping [server computer name]
• Press ENTER
• Check if the workstation gets a response from the server’s IP address finally, go back to the server and repeat Steps 12 to 14, by using the workstation’s name

Also Read : Sage Cannot Open Activation Key File

Final Words

We hope the troubleshooting methods mentioned above would help you a great deal to resolve the issues related to the Sage license key or activation key. You just need to spend a couple of minutes of your busy schedule and flip through the procedure. If you are still not able to fix this issue, or, if you experience any difficulties in carrying out the above-mentioned steps, you may consult with some experienced Sage professionals .

Frequently Asked Questions(FAQs)