Sage 300 Online RDS (Remote Desktop Services)

Sage 300 Online Remote Desktop Services-RDS

Remote Desktop Services (RDS) are a great way to allow employees to access their work files from anywhere in the world. In addition, they can also use RDS to access applications and desktops on other servers. Since RDS is such an important part of enterprise computing, it’s important to have a system that’s reliable and easy to use. That’s where Sage 300 comes in. Sage 300 is an online RDS solution that provides users with a secure and stable platform for remote access. If you’re looking for a reliable and easy-to-use RDS solution, check out Sage 300.

Also known as Terminal Service (formally), the Sage RDS, or simply the RDS, is called Remote Desktop Services. This behaves more like a server role in Windows Server that allows the users to be able to access the host applications through a corporate network on a single server from the Internet. The main use or advantage of RDS is to make Sage CRM plugins that have been installed on a single system that is accessible to the users in an organisation. It has been advised for the users to ensure that the environment completely supports the full user acceptance testing of the application. So, where does Sage 300 Online Rds comes to play and what are its benefits? Well, that and more about it in the article below.

The Sage 300 Online RDS

Most regular users of the software are aware of the fact that the Sage server works out the Remote Desktop Services through the Windows server. This requires, on a minimum, the Sage application to be installed on the server within the LAN that does not ‘run’ the Remote Desktop Service or RDS. It is from here that the workstation component is run and is connected to the Sage 300 server. This is an essential step as it brings down the processing and the resource requirement by the Terminal server computer. It is also recommended to separate the server components and the workstation in order to allow the users to benefit the most from the client-server architecture of the Sage server. So, it is essential to be able to install the Sage server before one can finally proceed with the RDS processes of the software.

Read More-Sage Remote Data Access is Down

To Install the Sage Server

To start with the process of installing the Sage server is a simple one, where it can be done in a few basic processes. However, it is required that the server should not have the RDS ruining at the point. This is to ensure that the Sage server is not ‘additionally burdened’ with the aspect of running the RDS while still taking care of various processes of each clients. However, most experts agree to the fact that the Sage server can function as the Windows server and meets the basic systemt requirements. The best part of the Sage server is that it can be connected and used by the individual from anywhere on the network. Hence, it is not important that they have to be accessible through the Terminal server. Therefore, it is possible for the users to be able to connect with the Sage server from anywhere within the network. 

It is, essentially this flexibility that offers the users who access the corporate intranet to be able to form a direct connection with the Sage 300. However, the remote users can easily run the Sage server through the Terminal server.

The Workstation Installations

In order to install the Workstation, one would need to:

  • Run the workstation installation wizard.
  • Now, login as an Administrator through a RDS session.
  • Avoid running the workstation installation wizard directly from the RDS server. 
  • Go to the Terminal Server
  • Run the Sage 300 program. 
  • Or, browse to locate the MAS90\Wksetup folder 
  • Now, run the workstation setup from the Sage server’s Share point. 
  • Next, double click on WkSetup.exe.file. 
  • At this point the multi-user key is essential. 
  • To acquire the multi-user key, the user will need to activate the server before the they run the Workstation setup.
  • Go to the Terminal server 
  • Go to the Sage client folder
  • It is here that the multi-user key would have been copied at.

Running the Workstation: The Requirements

Next, the user will have to ‘Run’ the workstation set up. Foremost, there have to be a few workstation requirements to take care of for the purpose. Some of the major requirements for running the workstation are:

  • An efficient local hard drive where all the workstation components can be ‘stored’.
  • A working Internet.
  • Be sure to add the to the list of trusted websites for any workstation.This is all the more essential for the purpose of setting up the credit card and ACH payment related data
  • Run the workstation installation wizard, just once through the remote session. 
  • As the workstation installation is on the ‘RUN’, the correct registry entries, report access and copying the multi-user activation file from the Application server to the Terminal server will take place.

To Run the Workstation

In order to run the workstation setup, one has to:

  • Use the Administartion account to log on to the workstation. 
  • It is recommended to use the Administrator account, instead of Account with administrator’s right.
  • Be sure to shut-down the other programs that are running. 
  • It is recommended to not shut down antivirus, anti-spy, and script-blocking software, unless absolutely necessary.
  • Use the UNC pathway to connect to the server share point where the Sage has been installed. 
  • Next, locate the MAS90\Wksetup folder.
  • Now, double-click on Autorun.exe inorder to run the program. 
  • Finally, you simply have to follow the workstation wizard for the final setup. 
  • You might receive a message, that states that no installation of Adobe Acrobat Reader was detected. 
  • In this case, simply click on OK to continue. 
  • In case you need to install the Acrobat Reader, you will need to start the Sage Installation Program
  • Now, select the relevant product from the Autorun screen. 
  • Next, click on Productivity Applications
  • Finally click on Install. 
  • In case you are running the workstation through the Remote Desktop Services, you will be prompted to indicate if the Sage Advanced can be accessed through the Terminal server. 
  • Now, click on YES to copy the activation key file. This will ensure that multiple Remote Desktop Server can be access Sage software at the same time. 
  • Next, click on NO to leave the activation set in case of a single user. 
  • Incase the user has typed in NO ACCESS within the server field in the Sage server path, You will NOT receive the message as on the PREVIOUS step. 
  • In case you have clicked YES inorder to copy the activation key file, but a message indicating that the copy action has not been successful, you will manually need to perform the required steps

Sage and various cases of Problems with the RDS

While there is no denyingt the fact, that Sage is one of the best software out there, however, it is not free from its own sets of issues. When it comes to RDS or Remote Desktop Server, there have been more than one instances when the reports generating takes monumental amounts of time, as opposed to the couple of minutes when using the RDS with its high-end configurations.

The Main Causes of the Issue

There are various reasons for the incurring problem, of slow reports. 

  • The internal System issues
  • Huge file size issues 
  • Problem due to the current version of Anti-virus. 
  • The issues arising due to the Firewall. This tends to block a few operations. 
  • A case of problem with the VPN that causes the RDS related issues. 
  • Disk queue time. 
  • The disk type that is being used. 
  • The manner in which the disks are raided can also be the reason for slow functioning.

The Various Solutions for the Issue

However, there are various solutions to resolve the issue arising due to the slowing down when using the RDS. 

  • Using the Sage Support for resolving the issue.
  • Removal of unnecessary or redundant files.
  • Compressing or Re-indexing the operations. 
  • Clearing of the temp cache
  • Delete the repeated files. 
  • Simultaneous working of various users at the same time. 
  • Audiovisual scanning of the Sage folders
  • Compatability issues with the Windows version with the domain controller. 
  • The over all speed of the network. 
  • Check the disk IO. 
  • Consider using other options like Virtual Desktop Infrastruture.

How to Access Sage using the Remote Desktop Server

Now, that you know, all there is to about the revolutionary Remote Desktop Server or the RDS, how does one access the same via Sage? Well here are some of the requirements and the subsequent steps to do the same

The basic requirements:

Some of the basic requirements for doing so includes:

  • A multi-user licence, which will enable the user to access the software from any locations over the network. 
  • A fine internet connection.
  • A permit to be able to access the data over the network. This makes it available for the multi-locattion usage.

The Various Steps and solutions for Being able to Access Sage Remotely

Here we are providing the step by step instructions:

Solution 1: Transfer the Backups

To do so, you will need to: 

  • Go to the Source Solution and create Backup.
  • Transafer the other location.
  • One can easily use the mediums like email, removable media, file sharing services.
  • Now, restore the backup
  • This method does not allow simultaneous usage. 
  • There are chances that the transactions that have been entered once can get over written during the process of restore.

Solution 2: Using the Virtual Private Network

  • Not a recommended method as, Sage is generally not compatible with VPNs. This can also create performance issues.
  • Sadly, no support is offered in trouble shooting the problem for VPN setup

Solution 3: Use the Remote Desktop Server or the RDS

  • One can easily access various RDS solutions like GoToMyPC, TeamViewer, Log Me In, Windows Remote Desktop Services
  • One does not needs the Sage to be installed on the Remote system, but only on In-Office Systems.
  • There are chances when the third-party add-ons might not work, or be able to access the Remote Desktop Server. One needs to check before use.

What is Sage 300 Online All About?

With the ‘old version of Sage 300 online’ off the racks, it is time to take a closer look at the latest version of the same

Finer Experience, Latest technology

The current version of Sage 300 online has been hosted on Microsoft Azure, and makes use of HTML5 tool. This comprises of better inference, that can be used easily in any browser with ease. The other remarkable feature is the availability of new modules that can support GL consolidations and multi-company. Along with this, the latest in the string of breakthrough is that the software is ready to offer access to two leading third-party proeducts: Orchid EFT, and Wellspring PrintBoss, after the security review have been well-reviewed. This, way, one can easily expect a better customer experience, better security, performance and function. 

Meanwhile, it is suggested to be able to restore a subsequent backup options like moving and saving the important data over to the safer locations.

Also Read- How to Access Sage 50 Remotely


So, there you have it people, these are a few facts, features and aspects about the Sage 300 Online RDS. Be sure to take a good look at the entire article to be able to make the most out of the feature. However, if you still encounter issues, you can easily reach out to us, and our team of experts will be more than happy to help you out.

Accounting Professionals & Specialized Experts

Want quick help from accounting software experts? Get in touch with our team members who can install, configure and configure your software for you. Proficient in fixing technical issues, they can help you quickly get back to work whenever you encounter an error in Sage software. Our team is available 24/7 365 days to assist you. To get in touch.

Frequently Asked Questions(FAQs)

What is meant by Remote Desktop Services?

Remote Desktop Services are essentially a wider term that is used for the feature offered by Microsoft Windows Server that allows the user to gain access to graphical desktop, and other windows applications.

Are RDS and Terminal Server the same?

Not exactly, but almost. Both the Terminal server and the RDS are known to serve the same functions. Using either of these, one can easily interact with a remote session via RDP client. However, one of the main difference between the two is that the Terminal Server runs on Windows server and offers a Windows server desktop to the users

Which is better? RDS or VPN?

While both function to work the same, however, RDP allows the users to be able to access files and application any time, any device and also over any connection type. Also, one has unlimited access over the network resources, line-of-business, databases and also high bandwidth demand of the VPN. Hence, we can declare that RDS has an upper hand over the VPN.

Related Posts

Further Reading