How to Add the Forgot Password option on the Sage Login Screen

Irrespective of the software or platform you use, you may have been bothered by misplaced or forgotten passwords at some point or other, right? It’s quite normal these days. As the number of software or platforms you use increases every day, you need to remember a lot of passwords. Coming back to the Sage Accounting software, you may very well understand the trouble you will be in if you forget the password of Sage someday (or a password for any Sage data file, for that matter!). 

This is the reason why we receive many queries related to passwords from Sage users. Some of them asked us whether they can add the ‘Forget Password’ option on the Sage log in screen, so that it becomes easier for them to retrieve the password if they forget it someday. In this blog, we are going to answer this query. We will also discuss other important matters related to passwords in Sage. 

Here we go!

How to add the ‘Forgot Password’ as an option on the Login Screen?

As a Sage user, you cannot add the ‘Forgot Password’ option on the Sage Login screen. An admin or developer cannot add this option either for the Sage users as this functionality just does not exist. If you forget the password, you will need to email the Admin to send you a temporary password, every time you log in. You can also reset your password in Sage 50.

Procedure to Reset the Password in Sage 50

Please follow the steps given below-

• Open the Sage 50 application
• Click on Sign in
• Now click on the Forgot your password link.
• On the next screen, provide the email address registered with your Sage account 
• Next, complete the Captcha security check.
• Type in the Code received on the email address specified before
• Click on Continue.

Please Note: If you have not received the email on time, there may be an issue with your mail server and it may be blocking automated emails (You will not find such issues usually with web-based email platforms such as Gmail, Yahoo, Hotmail, etc). if such an issue arises, please contact the administrator of your mail server or the email provider and ask them to allow emails sent from the sage.com domain.

• Sign in again and enter the password you have changed to.

What are the requirements to follow while entering My New Password in Sage 50?

The protection of your financial data is of extreme importance, right? To ensure this, you should do everything you can to protect your Sage password. Keeping this in view, Sage has mandated that your password should meet certain criteria to ensure maximum protection. These include-

• The password should contain at least 8 characters
• It should include both upper and lower case letters
• It should have at least one number
• You may include special characters but it is not mandatory

Please note to fulfill the above-mentioned criteria, while you enter your new password in Sage 50.

In the discussion above, we have discussed certain important things related to Sage 50 login password. If you are still having more queries, you may consult with some authorized Sage professionals 1800 964 3096.

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